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Performance and cost evaluation of an adaptive queuing system with customer reneging and retention: steady-state and transient analysis
Sapana Sharma; Rakesh Kumar; Godlove Suila Kuaban; Bhavneet Singh Soodan; Pradeep Singh
International Journal of Services, Economics and Management (IJSEM), 2024 Vol.15 No.3, pp.254 - 272
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