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Integrating DEA, balanced scorecard, and Lean Six Sigma in a total quality model for strategic planning and improving organisation performance: a case study
Stelios K. Georganzinos; Evangelia Sakellariou; Alexandra Tseni; Ioannis Giannikos
International Journal of Six Sigma and Competitive Advantage (IJSSCA), 2024 Vol.15 No.1, pp.33 - 56
18 - 20 =

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