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Evaluation of quality in health services: the customer satisfaction as an input for Fuzzy TOPSIS
Fagner José Coutinho de Melo; André Philippi Gonzaga de Albuquerque; Larissa de Arruda Xavier; Denise Dumke de Medeiros
International Journal of Services and Operations Management (IJSOM), 2024 Vol.49 No.1, pp.21 - 41
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