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The impact of BPR/BPO strategy, internet-based technology investment and BPR type on BPR performance
Chao-Hsiung Lee, Shaio-Yan Huang, Chin-Shih Ou, Ling-Yao Chiu
International Journal of Business and Systems Research (IJBSR), 2007 Vol.1 No.3, pp.317 - 342
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