Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

Who is the customer? Maintaining a customer orientation in long-term service-focused projects
Chris Ivory, Neil Alderman
International Journal of Technology Management (IJTM), 2009 Vol.48 No.2, pp.140 - 152
19 - 11 =

Thank you for your feedback.