Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

Customer interaction in service innovation: seldom intensive but often decisive. Case studies in three business service sectors
Arja Kuusisto, Mikko Riepula
International Journal of Technology Management (IJTM), 2011 Vol.55 No.1/2, pp.171 - 186
8 + 19 =

Thank you for your feedback.