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Evaluating and prioritising critical success factors of TQM implementation based on fuzzy AHP
Aliasghar Rezazadeh; Sajjad Najafi; Loghman Hatami-Shirkouhi; Sina Miri-Nargesi
International Journal of Productivity and Quality Management (IJPQM), 2012 Vol.9 No.1, pp.1 - 24
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