Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

A case study of using 7S framework to improve business process for call centre reforming
C.F. Hsu; C.H. Peng
International Journal of Enterprise Network Management (IJENM), 2012 Vol.5 No.1, pp.17 - 32
12 - 15 =

Thank you for your feedback.

Return to top