Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

Customer relationship management: advances, dark sides, exploitation and unfairness
Bang Nguyen; Dilip S. Mutum
International Journal of Electronic Customer Relationship Management (IJECRM), 2012 Vol.6 No.1, pp.1 - 19
11 + 18 =

Thank you for your feedback.