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Validating dimensions of operations flexibility in Malaysian service firms: a confirmatory factor analytics approach
Fazli Idris; Nik Mutasim Nik Abd Rahman; Mohd Ezani Mat Hassan; Norsiah Aminudin; Main Naser Alolayyan
International Journal of Services and Operations Management (IJSOM), 2013 Vol.14 No.1, pp.79 - 84
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