Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

Understanding satisfying service encounters in retail banking - a dyadic perspective
Nathalie Kania; Thorsten Gruber
International Journal of Services, Economics and Management (IJSEM), 2013 Vol.5 No.3, pp.222 - 255
13 - 11 =

Thank you for your feedback.

Return to top