Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

A conceptual model for proactive-interactive customer complaint management systems
Atefeh Atlikhan; Amir Albadvi; Amir Hossein Ghapanchi
International Journal of Business Information Systems (IJBIS), 2013 Vol.13 No.4, pp.490 - 503
7 + 13 =

Thank you for your feedback.

Return to top