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Facilitating and inhibiting factors in change processes based on the lean tool 'value stream mapping': an exploratory case study at hospital wards
Jörgen Winkel; Kasper Edwards; Birna Dröfn Birgisdóttir; Sigrún Gunnarsdóttir
International Journal of Human Factors and Ergonomics (IJHFE), 2015 Vol.3 No.3/4, pp.291 - 302
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