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Total quality management barriers: Malaysia's SME perspective
Wynnona Ching Woon Wee; Theerthana L. Baskaran; Kean Keng Woon; Pei Yee Chow; Alicia Marie Jude Mangalam
International Journal of Modelling in Operations Management (IJMOM), 2016 Vol.6 No.1/2, pp.88 - 111
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