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Banking service quality provided by commercial banks and customer satisfaction. A structural equation modelling approaches
Main Naser Alolayyan; Sulieman Ibraheem Shelash Al-Hawary; Anber Abraheem Shlash Mohammad; Bahaà Abdul-Hafez Attallah Al-Nady
International Journal of Productivity and Quality Management (IJPQM), 2018 Vol.24 No.4, pp.543 - 565
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