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A multi-objective optimisation model for assignment of service to bank customers by using data mining and simulation
Seyed Mohammad Ali Khatami Firouzabadi; Mohammad Taghi Taghavifard; Seyed Khalil Sajjadi; Jahanyar Bamdad Soufi
International Journal of Electronic Customer Relationship Management (IJECRM), 2018 Vol.11 No.3, pp.237 - 255
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