Forthcoming Articles

International Journal of Knowledge Management in Tourism and Hospitality

International Journal of Knowledge Management in Tourism and Hospitality (IJKMTH)

Forthcoming articles have been peer-reviewed and accepted for publication but are pending final changes, are not yet published and may not appear here in their final order of publication until they are assigned to issues. Therefore, the content conforms to our standards but the presentation (e.g. typesetting and proof-reading) is not necessarily up to the Inderscience standard. Additionally, titles, authors, abstracts and keywords may change before publication. Articles will not be published until the final proofs are validated by their authors.

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International Journal of Knowledge Management in Tourism and Hospitality (3 papers in press)

Regular Issues

  • The Importance of Stress and Conflict in Organisations: an Empirical Study Applied to Hospital Unit in Portugal   Order a copy of this article
    by Felipa Lopes Dos Reis, Filipe Gonçalves, Francisco Morais, Pedro Sales 
    Abstract: In this study, we sought to address the question: "What is the impact of stress and conflict on organisations?", with a focus on the dynamics of a hospital unit in Portugal. We employed a research method involving the administration of an online questionnaire to gather pertinent information for the study. The questionnaire was designed to explore healthcare professionals' experiences and perceptions regarding stress and conflict in the hospital work environment, as well as their strategies for managing and mitigating these phenomena. The obtained results were analysed and treated to highlight the main conclusions related to the impact of stress and conflict on organisations. This study contributes to a more comprehensive understanding of the challenges faced by organisations, particularly in complex contexts such as hospital units, and underscores the importance of effective stress and conflict management strategies in promoting organizational well-being and productivity.
    Keywords: Interpersonal conflict; Organisational performance; Job satisfaction; Organisational communication; Work relationships; Organisational efficiency; Leadership and conflict management.
    DOI: 10.1504/IJKMTH.2025.10072155
     
  • The Extinction of Traditional Shopping as a Consequence of the Technological and Generational Transition - an Empirical Study Applied in Portugal   Order a copy of this article
    by Felipa Lopes Dos Reis, João Pestana 
    Abstract: This research was based on the literature review, the most interesting and recent information on the state of the art was collected at this chapter, this the study relied on the use of research materials in order to understand the evolution of consumer behavior, namely. In the chapter on methodology, a questionnaire was carried out with the aim of analysing the behaviour and evolution of the purchase intention of consumers of the different existing generations, in order to predict the impact that the evolution of technology and future generations will have on commerce. The online questionnaire had the participation of 101 persons from generation Z and Alfa, the answers were later analyzed and studies were carried out based on SPSS data analysis program. From these results it was found that the expectations where traditional commerce was the main source of trades started to end, the way companies act with the capture of the potential consumer as the most relevant acts.
    Keywords: generations; e-commerce; traditional; impact.
    DOI: 10.1504/IJKMTH.2025.10074486
     
  • Community-Based Ecotourism in Tamil Nadu: an Impact Assessment of Ecotourism Policy in the Protected Areas of Sathyamangalam Tiger Reserve, India   Order a copy of this article
    by Kokilapriya T, Amuthanandhini A 
    Abstract: Abstract Tourism and Environmental Conservation are inter-linked. Even though tourism is a driving force of cultural exchange and economic development, it poses a significant pressure on ecosystems, natural resources and local communities. Community-Based Ecotourism (CBET) policy of Tamil Nadu has emerged as an excellent strategy to balance the conservation of bio-diversity and socio-economic development. The present study aims to assess the impact of CBET in the protected areas of Sathyamangalam Tiger Reserve. The study focuses the effectiveness of the policy in promoting ecological sustainability and livelihood enhancement of indigenous community of Sathyamangalam Forest Reserve, a wildlife corridor and biodiversity hotspot in the state. Through a mixed-methods approach combining policy analysis, stakeholder interviews, and field observations, the study identifies gaps between policy objectives and the ground realities. Recommendations include strengthening legal frameworks, creating awareness through capacity-building programmes for local community, and implementing stringent measures to curb unregulated tourism activities
    Keywords: Community-Based Ecotourism; Tribal Communities; Ecotourism Policy; Ecological Conservation; Bio-diversity conservation; Wildlife Conservation; Sathyamangalam Tiger Reserve and Sustainable Tourism.
    DOI: 10.1504/IJKMTH.2026.10077644
     

 

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