International Journal of Management Concepts and Philosophy (42 papers in press)

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• Open Access

  Revisiting Walter Bradford Cannon's 100-Year-Old Fight or Flight Concept ( Free Full-text Access )

  by E. Vidar Top, Carl Alberg, Ole Boe 
  Abstract: This study aims to analyse and combine the entire 100-year-long development of fight-or-flight-based research on emotional excitement and behaviour. It presents a comparative concept analysis of all the relevant word pairs that have emerged. A scoping and a targeted literature review were conducted to map word pairs across all related research streams. These reviews facilitated a comparative conceptual analysis. The results were combined to reflect the status quo of fight-or-flight concepts and how well word pairs explain emotions and behaviour relative to communication in conflict. The analysis surfaces violence and silence as an umbrella term. Comparing and contrasting all word pairs helps reduce barriers to cross-disciplinary research on emotional excitement and behaviour. By providing insights into how different concepts are overlapping but not the same, researchers from different paradigms can more easily draw on a full spectrum of findings when moving forward.
  Keywords: behaviour; communication; concept analysis; conflict; emotions; fight-or-flight.
  DOI: 10.1504/IJMCP.2024.10064631
   
  
• Blockchain Technology Role in Supply Chains during the Covid-19 Pandemic  
  by Mohamed Grida, Mirna Magdy, Gawaher Soliman 
  Abstract: Since 2020, the world has been suffering and facing an unprecedented socioeconomic crisis as a result of the novel coronavirus (COVID-19) pandemic. To combat the virus’s global spread, many solutions were introduced using various recent technologies such as blockchain, internet of things (IoT), artificial intelligence (AI), and cloud computing. In many industries, blockchain plays a critical role in combating virus counterfeiting. Supply chain management is one of the industries that have been impacted. This paper highlights various blockchain applications for supply chain management during the COVID-19. Out of 560 searched articles, 46 unique ones have been selected that explained blockchain role in supply chains. These studies have been divided into three-types of supply chains 38 for healthcare, seven ones for food, and one article for agricultural. This will help us in dealing with different waves of the Coronavirus as well as any impending crisis.
  Keywords: blockchain; supply chain; taxonomy; COVID-19; internet of things; IoT.
  DOI: 10.1504/IJMCP.2023.10055225
   
  
• Underestimation or Overestimation: What Makes the Social Communication Attach or Detach the Sustainable Development with the Role of Perceived Cost  
  by Saroj Kumar Sahoo, Laxmikant Pattnaik, Bidhu Bhusan Mishra, Suman De, Sandhyarani Sahoo 
  Abstract: Major purposes of this study are to analyse the pros and cons of social communication that prevent or exaggerate the meaning of sustainable development from being the part of common people's decision-making; and to demonstrate the role of perceived cost in civil society's engagement with sustainable development practices. This study followed descriptive research design, where extensive literature review, and common understanding of social communication and sustainable development paved the way for three research-questions to be addressed. Literature study regarding communication traits, its role in clear understanding of sustainable development and translation of the said understanding into day-to-day practices of sustainable development, and the logical linkages of these literatures gives rise to the development of three propositions, where we believe that there is an interrelationship between social communications and the life-long practices of sustainable development that will help public-planners for social-development plans, which is the main contribution/novelty of this study.
  Keywords: social-communication; sustainable-development; perceived-cost; society; proposition; under-estimation; over-estimation; attachment; detachment.
  DOI: 10.1504/IJMCP.2023.10059591
   
  
• The Role of Leadership Values and Communication in the Process of Change towards Sustainability: A Qualitative research paper  
  by Fairooz Hamdi, Nuno Guimaraes Da Costa 
  Abstract: This article aims to explore which leadership values mediate the process of influencing employees to accept change toward different sustainability practices and the role of communication in moderating this process. To answer these questions, 25 leaders from eight sustainable organisations working in different industries in the UK were interviewed. It was found that leadership values have both mediating and moderating roles. The mediating values are sustainability-related. The moderating values are classified into two sets. The first set of values helps in increasing employees' trust in the leaders and building close relationships with them making it easier for leaders to instil sustainability-related values in employees. The second set of moderating values helps in sustaining employees' sustainability-related practices. Moreover, it was found that communication has a moderating effect by further helping to build close relationships between leaders and employees, building employees' trust in leaders, and keeping employees involved.
  Keywords: leadership values; communication; change towards sustainability practices; leadership level.
  DOI: 10.1504/IJMCP.2023.10059592
   
  
• Impact of corporate social responsibility on customer satisfaction: a case study of e-commerce fast fashion industry  
  by Thi Thanh Thao Nguyen, Thi Thao Hien Bui 
  Abstract: The purpose of this research is to investigate the factors affecting customer satisfaction in the fast fashion industry when purchasing on an e-commerce platform of Gen Z. The study also aims to enhance the knowledge of expectation disconfirmation theory and to provide guidance for managers in developing effective strategies. This research adopts a quantitative method to examine a cross-study model with hypotheses. The author uses an online questionnaire to collect data from 298 respondents. The questionnaire uses a five-point Likert scale to measure the opinions of each question. This study only analyses the data from people who bought fast fashion items on Shopee by using partial least square structural equation modelling (PLS-SEM) with SmartPLS 4.0 software. The findings show that green consumption values directly influence consumer satisfaction when purchasing online, and that trust mediates this impact. These findings imply that enterprises in the fast fashion industry should produce more green things to please customers. The research provides for fast fashion brands to create more green products and communicate their environmental and social responsibility to their customers. And it also suggests some managerial implications for decision-making individuals.
  Keywords: corporate social responsibility; CSR; green consumption value; GCV; service quality; trust; customer satisfaction; e-commerce; electronic commerce; fast fashion.
  DOI: 10.1504/IJMCP.2023.10059649
   
  
• Examine the relationship between working capital management and firm performance: a state-of-the-art literature review and visualization analysis.  
  by Manigandan Raman, Dheepalakshmi S 
  Abstract: The current study concentrates on a systematic review of literature related to the impact of working capital management on firm performance. The main purpose of the study is the overall state-of-the-art literature review process. The review was done with overall 55 publications. The paper rigorously examines the influential studies in the literature related to the impact of working capital management on firm performance. The study found an inadequate literature review on working capital management on firm performance. The study needs to answer the two main research questions: 1) what are the determinants and practices of working capital management, 2) the impact of working capital management on higher firm performances. Our findings include firstly a majority of the researchers proved a working capital management positive effect on firm performance. Secondly, most of the research was published in the USA, and the UK countries while limited studies have focused on emerging The current study provides a research gap and future agenda for firm managers and researchers.
  Keywords: benchmarking; working capital management; WCM; firm performance; FP; working capital management theory; state of the art literature review; visualisation analysis.
  DOI: 10.1504/IJMCP.2023.10059969
   
  
• Towards Conceptualisation of Low-carbon Supply Chain  
  by Norma Mohter, Yudi Fernando 
  Abstract: In this study, we urged manufacturers to practise low-carbon (LC) throughout their supply chain (SC). This paper also highlighted the need for LC practices in the supply chain. A few elements have been discovered to support the necessity for LC practices. For instance, changes in consumer preferences for low-carbon products, low-carbon awareness among customers, stakeholder demand for sustainability practices in the company and government policies are the factors that influence the LC practices in supply chain. However, there are still many manufacturers still need to educate about this necessity and change their production process due to financial constraints. LC should begin with the supply chain due to supply chain activities contribute significantly to carbon emissions. Low carbon supply chain practices are an effective strategy for manufacturers to reduce their carbon footprint and obtain an advantage over their competitors. Manufacturing can boost revenue, improve companies' reputation, and environmentally friendly.
  Keywords: low-carbon; carbon emission; supply chain; low-carbon supply chain; stakeholder; firm performance.
  DOI: 10.1504/IJMCP.2023.10060473
   
  
• The nexus of transformational leadership, self-efficacy, and employee creativity: a bibliometric investigation and partial least square structural equation modelling  
  by Packiyanathan Mathushan 
  Abstract: Research on the nexus of transformational leadership style and employee creativity remains far less focused in developing country contexts, and the findings are fragmented. The overriding aim of this study is to critically investigate transformational leadership and employee creativity literature using bibliometric analysis. The bibliometric analysis reveals that the link between transformational leadership style, creative self-efficacy, and employee creativity is a black box and requires further quantitative investigations. A theoretical framework was established based on the bibliometric analysis of unstructured data from 162 journal articles. Additionally, using partial least squares structural equation modelling (PLS-SEM), the framework was tested using data from 121 firms in Sri Lanka. Results obtained from the proposed model showed that transformational leadership positively relates to employee creativity. Further, creative self-efficacy moderates the relationship between transformational leadership and employee creativity. Despite transformational leadership, creativity, and self-efficacy research having recently exposed notable growth, empirical research investigating the moderating effect of creative self-efficacy on the relationship between transformational leadership and creativity is scarce in developing country contexts. The present study fills the cavity by employing a multi-method approach and contributes to the extant human resource management and creativity literature.
  Keywords: transformational leadership; employee creativity; creative self-efficacy; bibliometric analysis; developing country.
  DOI: 10.1504/IJMCP.2023.10060831
   
  
• Optimal Execution of Lean Six Sigma 4.0 Strategies: AHP-driven Prioritization Approach  
  by Harsimran Singh Sodhi  
  Abstract: Over the past half-decade, the global spotlight has increasingly focused on Industry 4.0 (I4.0), a concept transcending geographical boundaries. This study delves into the rI4.0 maturity model, a systematic tool assessing organisational readiness, comprises of seven dimensions and 34 maturity facets. Validation entails exploratory case studies and surveys across automotive components, food processing, and electronics sectors. Notably transformative for manufacturing, I4.0 gains prominence post-COVID-19, emphasising digitalisation and automations significance for resilience. Insights gleaned elucidate challenges confronting Indian manufacturers, proffering actionable recommendations for I4.0 integration. This shift is indispensable for organisations poised to flourish in an imminent technology-driven landscape. eadiness of Indian manufacturing entities to embrace I4.0 strategies. Introducing the
  Keywords: lean manufacturing; Six Sigma; Lean Six Sigma; Industry 4.0.
  DOI: 10.1504/IJMCP.2023.10060849
   
  
• Performance Resilience of Sales-force through a Business Innovation Model: A Study by TISM approach  
  by Suman De, LAXMIKANT PATTNAIK, Padmalita Routray, Saroj Kumar Sahoo 
  Abstract: This study's main aim is to analyse the relationship between the dimensions of business model innovation, and their driving properties for performance resilience of sales-force, working in the industries of financial products. This study follows total interpretative structural modelling (TISM), a qualitative technique to examine the dependency power of performance resilience and driving power of business model innovation. The said technique is executed based on the extensive literature review and experts' opinion. Major findings of this study state that performance resilience of the sales-force of financial products can be established through the strategic relationship of components of business model innovation with components of performance resilience. The new model of said strategic relationship is the contribution/novelty of this study. Industrial implications refer that the components of business model innovation can be strategised by the marketers of financial products to enable their sales-force to withstand the business uncertainty and tough competition.
  Keywords: performance resilience; business model innovation; BMI; sales-force; financial products; total interpretative structural modelling; TISM; sustainability; ISM.
  DOI: 10.1504/IJMCP.2023.10061211
   
  
• The Road to Organisational Populism  
  by Patrice Cailleba 
  Abstract: Since populism is considered to be inherent to politics and each organisation a place where politics thrives, this article coins the concept of organisational populism to help firms and employees alike identify and use their voice against the phenomenon. We adapt Mintzberg's political arena and then Rosanvallon's three-fold simplification social, procedural and hierarchical) to the management sciences. Both studies help us construct a theoretical perspective on organisational populism (OP). In addition, the three simplifications present different characteristics and lead to specific behaviours, which then flourish thanks to the organisational populist leader's ability to manipulate employees' emotions. Dangerous by definition, this form of populism progressively increases the level of psycho-social risk and accentuates suffering at work by multiplying conflicting demands and by deepening the denial of stakeholders vis-
  Keywords: management; organisation; politics; populism; simplification.
  DOI: 10.1504/IJMCP.2023.10061278
   
  
• Determining a Client's Life Expectancy: A Refined Approach Using Obituary Statistics  
  by Gregg Dimkoff, Joerg Picard, Aaron Lowen 
  Abstract: When estimating their clients' life expectancies, most financial planners use mortality tables, a general rule such as age 95 or 100, or a combination of mortality tables adjusted for health and lifestyle behaviours. The authors add further refinement to estimates by using variables identified in prior research as important predictors of longer lives and analysing over 4,400 obituaries appearing in West Michigan's major newspaper. Statistical analysis of the sample shows close agreement with mortality tables for an average person, but significant differences exist for atypical individuals who were never married, had more or less than three children, and were deeply religious. The authors present a regression equation for more accurately predicting life expectancy for these individuals.
  Keywords: children; clients; financial planners; lifestyle behaviours; life expectancy; married; mortality tables; obituaries; religious; sex.
  DOI: 10.1504/IJMCP.2023.10061607
   
  
• Using Movies to Teach Management Principles as a Pedagogical Tool: A Case Study  
  by Kalpana Kataria 
  Abstract: In the age of artificial intelligence, it has become a challenging task to engage student’s attention in the classroom. There are many pedagogies to teach management principles, but using movies as a pedagogy to teach management principles will make students learning more effective and will help with retention of learning over a long period of time. By introducing this technology, faculty would be techsavy and would be able to prepare the subject in a systematic manner. This paper focused on the importance of movies as an available resource to teach core management principles. For the present study a popular Bollywood movie Guru was selected because of its popularity and easily availability on different platforms. By using systematic literature review approach, the present paper reviewed the articles published from 1996 to 2023 along with the articles movie Guru used as a sample to teach management principles. This study revolves around core management principles which had been categorised into broad categories. There are many movies that can be introduced as a pedagogy to teach other areas of management challenges and strategies to overcome them.
  Keywords: movies; films; efficiently; management; principles.
  DOI: 10.1504/IJMCP.2023.10061662
   
  
• Incompetent People at work  
  by Alejandro Martin Sposato  
  Abstract: This article delves into prevalent challenges and issues encountered in the process of identifying candidates for promotion within organisations. It expounds upon well-known obstacles such as the unconscious bias or the DunningKruger effect, aiming to elucidate their widespread impact. The following part of the article, grounded in a comprehensive literature review, introduces recommendations to circumvent and mitigate these issues. By doing so, the article provides actionable solutions for organisations seeking to avert the promotion of individuals lacking competence. Finally, a section on further research is presented.
  Keywords: promotion; incompetence; organisational development; Dunning-Kruger effect.
  DOI: 10.1504/IJMCP.2023.10061917
   
  
• Enhancing Supply chain risk management performance of Ugandan Agro processing firms; The mediating role of Logistics strategic orientation  
  by Joel Makepu, Fred Kyagante 
  Abstract: The study examined the relationship between knowledge management orientation (KMO), logistics strategic orientation (LSO) and supply chain risk management performance in Ugandan agro processing firms. The study adopted a quantitative cross-sectional research design. In this study, the researchers distributed 127 questionnaires of which only 102 questionnaires were returned representing an 80.3% response rate. Quantitative data analysis was done using correlation, mediation and regression analyses. Study findings revealed a positive relationship between KMO, LSO and SCRM performance. Mediation findings indicated a partial mediation between KMO and SCRM Performance through LSO. Furthermore, LSO significantly mediates the relationship between KMO and SCRM performance. The paper shows that SCRM performance in agro-processing firms is as a result of consistent application of KMO and LSO, developing new sustainable strategies and products in a dynamic environment. Though studies have been published in SCRM in Uganda, many haven't revealed the mediating role of LSO on KMO and SCRM performance.
  Keywords: supply chain risk management performance; logistics strategic orientation; knowledge management orientation; KMO; agro-processing firms.
  DOI: 10.1504/IJMCP.2023.10061950
   
  
• Consumer perception of CSR activities of the firm in retail sector: systematic literature review  
  by Ekaterina Nazarenko 
  Abstract: CSR perception by consumers started to play an important role in the retail industry. Consumer concern makes companies act socially and environmentally responsible. This paper aims to provide the results from the qualitative analysis that is presented in the form of a systematic literature review analysis. The main contribution of this paper is an integrated framework that shapes existing knowledge on consumer perception of CSR and summarises possible avenues of further research in the retail industry with a focus on consumer perception. The obtained outcomes will be valuable for marketing scholars who are working in this field as well as practitioners from the retail field who are interested in socially responsible activities.
  Keywords: corporate social responsibility; CSR; retail CSR; sustainable retail; green retail; consumer behaviour; consumer decision making; consumer trust; consumer loyalty.
  DOI: 10.1504/IJMCP.2023.10062076
   
  
• Net positive Employee Experience of Employee Onboarding Process - A case from a Manufacturing Industry, Pune (India)  
  by Vandana Mohanty, Mangesh Kulkarni 
  Abstract: Employee onboarding is one of the crucial processes in integrating new employees with the organisation. Effective onboarding is a significant challenge for the organisations. Measuring the effectiveness of qualitative processes is a significant challenge in improving the performance of the process. In this study, the concept of employee experience and the new employee onboarding process are integrated to measure and enhance the effectiveness of the onboarding process. Employee experience of new employees is measured by the researchers framework of net positive employee experience score (eNPS) and net positive impact (eNPI) of new employee onboarding. eNPS is defined by 26 dimensions, and eNPI measures three resultant dimensions. The difference between eNPS and eNPI is analysed to improve the employee experience of the onboarding process. The framework is tested on a group of new employees in a manufacturing organisation, and it has identified the potential areas for improvement. The framework is focused on manufacturing organisations and can be improved by using many observations across organisations. There is scope for creating benchmark values of eNPS and eNPI to evaluate employee experience during the onboarding stage.
  Keywords: employee experience; engagement; enablement; positive EEX; eNPS and eNPI; onboarding; India.
  DOI: 10.1504/IJMCP.2023.10062585
   
  
• Indian-Hindu Religious Strands as New Signposts to Sustainable Business Management  
  by Jijo James Indiparambil 
  Abstract: Sustainability becomes a central value for any development process in the world and turns out to be an experiential learning method. Among the various business management approaches, the sustainable business model has gained significant momentum today. A considerable amount of research is done for the identification and determination of distinct aspects concerning the economic, ecological, and social dimensions of sustainability in business practices. This article is about the human aspects of sustainable business strategies. The current managerial rationality does not completely determine contemporary workplace management. It is also influenced by religious convictions because human behaviour personal, professional, and social is embedded in religious beliefs and practices. It is therefore supposed that Hindu beliefs and convictions can also support eco-innovative business and management strategies. This paper aims to develop a more humane managerial alternative to the workplace and sustainable business, taking into account Hindu religious components. An analysis of current business strategic management from a holistic perspective re-establishes the forgotten humane aspect of employees by reclaiming their irreducibility.
  Keywords: sustainable business; managerial rationality; moral strands; workplace management; religious viability; personalism.
  DOI: 10.1504/IJMCP.2024.10062768
   
  
• A Case Study of Applying Lean Practices in Vehicle Acquisitions Services of Massy Motors at Trinidad and Tobago  
  by Kuldeep Ojha, Keeon Rodney 
  Abstract: This research paper's purpose is to evaluate a local car dealership, Massy Motors Limited by studying their acquisition value Stream. The step was to study the acquisition process by mapping their current value streams. Following this, analysis of these value stream was done to identify any wastes present. Next step was to make recommendations to alleviate the waste found. The suggestions made were the Implementation of Lean Management, Proper Inventory Management, Scheduling and Forecasting and KANBAN. Penultimately, future state value streams for acquisition is created with recommendations applied. From the future state maps constructed, it showed a reduction of acquisition's Lead Time by 424 Hours. Findings were validated by having the stakeholders of Massy Motors asses the suggestions. This was done using a structured questionnaire. The results showed that the suggestions were implementable and can make a difference to the organisation.
  Keywords: Lean Practices; Waste; Value-Adding Activities; Process Improvement; Acquisition; Value Stream.
  DOI: 10.1504/IJMCP.2024.10062923
   
  
• Assessment of AMTs on performance of auto parts manufacturing-A case study  
  by Jagdeep Singh, Harwinder Singh, Surjit Gandhi 
  Abstract: The business philosophy is continuously focusing on improvement. Every nation is facing competition for improving the quality of the product, reducing the cost of product and on time delivery. Every company is trying to reduce its cost of product and increase its profitability through system simplification and small improvements. The present study has been carried out in a tractor parts manufacturing industry of Northern India. Among all processes in the case company, machining station was showing maximum rejection of 9,700 PPM of scrap at various stages of operation causing annual loss of rupees 14 lacs. AMT tool viz. Six Sigma DMAIC approach has been systematically applied and the results before and after implementing Six Sigma has been analysed. Results indicated the net reduction of 6,000 PPM rejection which results in annual profit of rupees 1,046,400.
  Keywords: Six Sigma; scrap; parts per million; PPM.
  DOI: 10.1504/IJMCP.2024.10063075
   
  
• The Complex Ethics of Management Science  
  by Patrice Cailleba 
  Abstract: Ethics does not exist per se. It is forever in the making and remains embedded in a context that links it to reality. Because management science is about action and decision-making, it offers a prime field for ethics to be put into practice. Based on Morin’s complex ethics, this article aims to show that there is a consubstantial link between complex ethics and management science. To do so, we shed light on the works of the pioneers of management science (Fayol, Follet and Taylor), to examine how ethical complexity characterises management science from the beginning. Moreover, we discuss Freund’s three dialogics (command/obedience, friend/foe and private/public) that characterise politics and thus organisations. We show how they also irrigate management sciences and define the challenges posed by artificial intelligence to humanity through the question of responsibility.
  Keywords: complex ethics; artificial intelligence; Fayol; Follet; Taylor; Morin.
  DOI: 10.1504/IJMCP.2024.10063162
   
  
• Project selection for lean and Industry 4.0 integration using DEMATEL- AHP and fuzzy VIKOR approaches  
  by Vigneshvaran R, S. Vinodh 
  Abstract: Project selection has a significant role in achieving organisational goal in all kinds of manufacturing systems. Among Industry 4.0 (I4.0) technologies, cyber physical systems (CPS) contribute more than any other digital manufacturing technologies. CPS has the ability to integrate with other prevailing manufacturing management concepts like lean, lean six sigma and so on. Lean is a process improvement strategy commonly used to identify problems and remove waste to meet customer requirements. The purpose of this study is to identify the best fit project for integrated lean and I4.0 project implementation. 16 criteria and three project alternatives are considered. DEMATEL technique is employed first to sort out cause and effect criteria and then AHP technique is employed to prioritise the best project among three alternatives. Three project alternatives were analysed with respect to nine cause criteria and using the relative weight of criteria and project prioritisation has been carried out.
  Keywords: project selection; Lean; Industry 4.0; multi-criteria decision making; DEMATEL; AHP; fuzzy VIKOR.
  DOI: 10.1504/IJMCP.2024.10063709
   
  
• Understanding Employee Experience: A Structural Equation Modelling Study  
  by Vandana Mohanty, Mangesh Kulkarni 
  Abstract: This study is focused on understanding the concept of employee experience and its application across organisations in the IT industry. The authors have defined a scale of the employee experience as a combination of three key elements blocks namely work, career, and care. Employees across organisations in the information technology industry are considered to validate the framework using a survey, based on the questionnaire. Using structural equation modelling survey data is analysed. The analysis of data reveals that collectively all these three factors block have a significant positive relationship with employee experience. Factors related to career have a significantly higher impact on employee experience compared to the other two elements blocks of work and care. Such an approach of focusing on critical elements of employee experience can be extended across organisations within and outside of the services information technology industry.
  Keywords: employee experience; engagement; perception; information technology; career; work.
  DOI: 10.1504/IJMCP.2024.10063719
   
  
• Inclusive and sustainable performance in cooperative SME via a PROACT method  
  by Diego Peña, Norbey Arias Brito, Juan Jose Rojas Reyes, Jesus Gonzalez-Feliu, Andrea Aragon, Maria Jose Bravo Ortiz 
  Abstract: This paper presents a root-cause, cyclic improvement methodology to the strategic planning development to an embroidery small artisans association in a South American country. These artisans who are part of a vulnerable population, violence victims and women household heads, maintain an ancestral knowledge for embroidery clothing. The small artisans need to formulate a strategic plan that allows them to project their productive and commercial activities in an orderly manner. In this sense, this research work presents the accompaniment result in the methodological construction to define a strategic plan, which allows the small artisans association sustainability. As a result, a work plan is obtained that integrates the PROACT improvement tool, the strategic objectives definition and a balanced scorecard, for monitoring and control, linked in a plan, program and project structure. It is concluded that this methodology can be generalised for small business organisations.
  Keywords: strategic planning; root cause analysis; RCA; competitiveness; non-profit organisation; market positioning.
  DOI: 10.1504/IJMCP.2024.10064147
   
  
• Analyzing the Influence of Techno-Stress on Turnover Intentions in the Gurgaon IT Industry: Job Performance as a Serial Mediation and Emotional Intelligence as a Moderator.  
  by Suraiya Rajput, Baby Iffat 
  Abstract: This investigation endeavours to examine the intricate associations between techno stress, job performance, and happiness at work, emotional intelligence, and turnover intention. By utilising regression analysis on an assumed dataset, it discloses crucial insights into the factors that affect employee retention. Significantly, heightened techno stress is inversely linked to happiness at work and job performance, detrimentally affecting well-being and effectiveness. Conversely, a positive correlation is observed between happiness at work and job performance, underscoring the pivotal role of a positive work environment. The research delves into sequential mediation, uncovering that techno stress hurts happiness at work, subsequently diminishing job performance, and ultimately leading to an increase in turnover intention. Emotional intelligence moderates the indirect relationship, amplifying the adverse influence of techno stress on turnover intention through its effects on happiness at work. Concentrating on TCS Ltd. and Infosys, this research highlights variations within organisations and concludes by advocating tailored approaches, and positive work environments.
  Keywords: Technostress; Turnover Intention; Happiness at Work; Job Performance; Job Satisfaction.
  DOI: 10.1504/IJMCP.2024.10064265
   
  
• Green HRM Practices Followed by Public and Private Sector Banks  
  by Pallavi Jarewal, R.K. Kumawat 
  Abstract: Live green, love green and think green; this quote helps to understand the importance of nature, sustainability and care to be taken by people, corporate and civilisation to protect and save the environmental beauty in this 21st century. This era is of liberalisation, globalisation and digitalisation. So, we can witness a new concept in HRM i.e., green HRM. GHRM has gathered the attention of various academic, researchers, financial and business institutions. It has led to the sustainable development of the organisations and implementation of GHRM in the banking sector led to the huge changes in the working environment and also have shown the disclosure of a new paradigm shift with environment friendly economic prosperity. So, this paper compares green HRM practices and strategies implemented by the public and private sectors, as well as the green financing options are now available.
  Keywords: Green HRM; Sustainable Development; Environment Friendly; Economic Prosperity; Banking Sector; HR practices.
  DOI: 10.1504/IJMCP.2024.10064426
   
  
• Theoretical framework and conceptual model on teenagers’ involvement in family purchase decision  
  by Nidhi ., Preeti Thakur, Rakesh Kumar Gupta 
  Abstract: The changing shift in purchasing responsibility in families has become the essential phenomenon for the marketers which require to be analysed on continuous basis. With the passage of time enhancement in dual-income families, proliferation of smart phones, digital shopping platforms, social media usage, easy-payment mechanism are indulging the teenagers to give valuable contribution in family purchasing. In order to provide valuable suggestions to market practitioner and business strategist, this conceptual study is an attempt to explore the various antecedents of teenagers’ intervention in family purchase decision under which conceptual framework has been developed. Based on the overall analysis, the model depicts the causal antecedents and outcome of teenagers’ intervention. In conclusion, this study suggests that teenagers can no longer be overlooked as they have emerged as significant purchase influencer in the family for the future.
  Keywords: brand awareness; family interaction; product knowledge; tech-readiness; teenagers; social media.
  DOI: 10.1504/IJMCP.2024.10064614
   
  
• Top 50 Artificial Intelligence Startups: Empirical Research of their Business Models  
  by Wilson Martinez  
  Abstract: All the industries are implementing artificial intelligence (AI) in their operations; it is a technology that is creating great expectative but few academic studies have been done about how AI is included in the business models (BM). Existing research does not explain how companies can successfully implement AI solutions through their BM; AI as a core component of a commercial offer remain mostly unstudied. To address this gap, we analyse the top 50 startups (Forbes 2023). This study focuses in how startups use artificial intelligence (AI) to create, deliver and capture value. This paper seeks to identify and analyse the business models (BM) implemented by the startups that include AI in their operations. The top 50 AI startups, as per Forbes annual publication, are analysed from a BM approach defining the main BM frameworks used by them. This research highlights the most frequently used elements in the BM of the most successful AI startups. This study contributes to the fundamental understanding of AI startups BM by identifying the main components in their structure, key characteristics and distinctive aspects.
  Keywords: artificial intelligence; AI; startups; business model; BM; business model framework.
  DOI: 10.1504/IJMCP.2024.10064995
   
  
• Employer branding and talent management: a meta-analytic review  
  by Sudhir Chandra Das, Amit Kumar 
  Abstract: This paper aims to examine the relationship between employer branding and talent management through meta-analysis and to understand the heterogeneity between studies by investigating potential moderators, a total of 32 empirical and quantitative studies were deemed suitable for this study, and electronic searches were conducted using Scopus, Research Gate, Web of Science, ProQuest, and other databases published over the last 20 years (2001-2021). The studies were analysed based on different dimensions, and a systematic literature review (SLR) was carried out following the preferred reporting items for systematic reviews and meta-analyses (PRISMA) principles. In the meta-essential software, the random-effects model was used to generate necessary statistics such as effect size, moderating effects, publication bias, and heterogeneity. This meta-analysis found a large, significant, and positive relationship between employer branding and talent management (effect size = 0.56; k = 32; 95% confidence interval: 0.48-0.63; I² = 95.01%; Q = 621.85; P < 0.001).
  Keywords: employer branding; talent management; heterogeneity; talent retention; CSR; forest plot.
  DOI: 10.1504/IJMCP.2023.10057463
   
  
• The roles of strategy formulation and strategy implementation: towards improved organisational performance  
  by Nahla El Sheikh Hagoug 
  Abstract: Currently, organisations are progressively focusing on strategic management to ameliorate their performance. Concerning this perspective, this paper aims to examine the association between strategic management and organisational performance in Sudanese private universities. Data were gathered through questionnaires from all senior and middle managers of Sudanese private universities. The whole population of the study consisted of 950 senior and managers. For the testing of hypothesis, multiple regression had been employed. The findings reveal that strategic management, namely formulation strategy and implementation strategy are positively correlated with organisational performance. The prevailing study contributes to strategic management discipline by applying strategic management to affect the performance of universities. In Sudanese private universities, vision, mission and objectives are developed, and these elements are the most effective for the attainment of high-ranking performance. To attain superior performance, Sudanese private universities have to administer university performance measures.
  Keywords: strategic management; organisational performance; strategy formulation; strategy implementation.
  DOI: 10.1504/IJMCP.2023.10057444
   
  
• Exploring the virtue of simplicity in organisations: the case of Mumbai Dabbawalas  
  by Olga Ivanova Ruffo, Bertrand Agostini 
  Abstract: Today, there is an increased interest towards virtues in organisations. In the environmental virtues literature, which explores the (character) traits that can help us treat nature the right way, virtues, such as attentiveness, love and respect to nature have been examined. Our study adds to this literature by exploring an understudied virtue, namely organisational simplicity. Our empirical setting is the organisation of the Mumbai Dabbawalas - tiffin lunch box carries - who deliver food from home to office with an amazingly low error rate. Our findings show that simplicity manifests itself in the dabbawalas' spiritual beliefs, organisational culture, structure and process as well as their strategic focus. In addition, the results of our study demonstrate that by adopting simplicity as a virtue, the dabbawalas unknowingly contribute to environmental sustainability since they do not use motorised vehicles, modern technology and they minimise their waste.
  Keywords: organisational simplicity; Eastern philosophy; Western philosophy; virtues; sustainable practices; Mumbai Dabbawalas.
  DOI: 10.1504/IJMCP.2023.10057846
   
  
• A new approach to inventory classification using a multi-criteria decision-making method to increase business efficiency  
  by Shah Md Ashiquzzaman Nipu, Tanvir Mahatab 
  Abstract: Inventory management is regarded as a substantial revenue source for the departments as well as their primary source of waste and expense. Thus, manufacturing and sales departments store parts and raw materials to prevent stock-outs. Production delays, shortages, and unsatisfied consumers result from inventory shortages. Many academics and professionals have conducted studies to address this problem throughout the past decades. This research aims to give an assessment of the literature and proposed two methods to address this issue. An evaluation approach based on distance from the average solution (EDAS) and TODIM (an acronym in Portuguese for interactive and multiple attribute decision-making) integrated with ABC analysis was used for sorting inventories based on five criteria. The standard deviation method was used for determines the weight. Each category set of values was determined by the TODIM and EDAS methods. Moreover, an illustrative figure is presented to compare the EDAS with TODIM, which helps the manager's systematic and scientific decision-making to swiftly identify the best-contributing product to prevent stock-outs and lower inventory costs.
  Keywords: inventory classification; ABC classification; multi-criteria decision-making; MCDM; EDAS; TODIM.
  DOI: 10.1504/IJMCP.2023.10057147
   
  
• A new heuristic approach for a multi-depot three-level location-routing-inventory problem  
  by Reza Eslamipoor 
  Abstract: The proposed approach investigates a three-level supply chain. It consists of a factory with uncapacitated inventory that produces one type of product at the first level, several distribution centres at the second level that act as distributors of this product, and a group of customers scattered in different geographical locations at the third level. While the location of the customers is predetermined, the location of the distribution centres needs to be determined. Since the mathematical model for this problem is NP-hard, a meta-heuristic method proposed to solve medium and large size problems using a three-stage algorithm. The first stage generates initial location and routing using limited local approach and modified algorithm. The second stage repeatedly improves location and routing decisions, while in the last stage, algorithms effectively search for better solutions by including diversification and intensification for solutions.
  Keywords: location-routing-inventory problem; three-level supply chain; facility lay-out.
  DOI: 10.1504/IJMCP.2023.10059375
   
  
• The influence of strategic planning on budgetary slack: the mediate role of autonomous motivation and organisational commitment  
  by Nguyen Vinh Khuong, Nguyen Thanh Thao, Nguyen Thi Hien Thao, Nguyen Thanh Ngan, Truong Que Anh, Phan Thi Thu Ha 
  Abstract: The goal of this study is to broaden the scope of prior research by identifying the effects of strategic planning for deficit budgeting, over and above the effect of budget participation, to capture the entire planning process. It does this by looking at the impact of strategic planning involvement on managers' creation of budget shortfalls. The research model and hypothesis were tested using SmartPLS3 software with 250 survey samples from people who are working and have certain knowledge in the field of accounting and auditing in Vietnam. In order to further our knowledge of whether managers who are active in strategic planning are actually involved in strategic planning, we employ ideas from the theory of organisational commitment and self-determination or a lack of funds. The study will then show how strategic planning affects budget deficits and how organisational commitment and incentive for autonomy play a moderating role in this relationship.
  Keywords: budget slack; planning participation; organisational commitment; autonomous motivation.
  DOI: 10.1504/IJMCP.2023.10057642
   
  
• Nietzschean dissolution of the individual: foundations and implications for organisation theory  
  by Norbert Lebrument 
  Abstract: Organisation theory mobilises fundamental notions such as the individual in order to understand and explain the organisational phenomena it studies. However, this mobilisation is sometimes done without ever proceeding to a radical critical work in the Nietzschean sense of the foundations of this notion. By using the Nietzschean conception of the individual, the objective of this paper is precisely to expose the unthinkings that underlie the notion of the individual in order to draw out the contributions and implications for organisation theory. In this paper, we argue that the Nietzschean critique of the individual is an invitation for organisation theory research to consider every individual as embodying a plural identity.
  Keywords: philosophy; epistemology; Nietzsche; organisation theory; organisational theories; critical analysis; individual; identity; fiction; individual as a plurality.
  DOI: 10.1504/IJMCP.2023.10057847
   
  
• Influence of digital innovation management on firm performance  
  by Alexandre Luis Bastos da Silva 
  Abstract: Digital innovations are indispensable components of organisations used for differentiation, competitive advantage, and market leadership, with the goal of improving organisational performance. This study aims to address and investigate the essential components and influence of digital innovation management on firm performance. The research was based on a case study of a global company and used semi-structured interviews with digital innovation leaders, decision makers, and high executive leadership. This study identified the essential components of digital innovation management for developing new digital technologies, digital innovation process, and technological and digital innovation capabilities. Furthermore, it demonstrates how knowledge management, digital innovation portfolio, and digital innovation project management are indispensable influences on firm performance. This study provides theoretical contributions to the field of digital innovation management as well as practical contributions to organisations that intend to adopt digital innovations to promote their businesses.
  Keywords: digital innovation management; DIM; digital innovation; digital innovation strategy; DIS; digital business environment; digital technologies; digital innovation capabilities; DIC; technological innovation capabilities; TIC; digital innovation process; DIP; organisational innovation; firm performance.
  DOI: 10.1504/IJMCP.2023.10058500
   
  
• Business models for artificial intelligence startups - systematic literature review  
  by Wilson Martinez 
  Abstract: This paper seeks to identify the main literature streams in the field of business models (BM) of the enterprises that use artificial intelligence (AI), specifically AI startups. Systematic literature review (SLR) of published work indexed in the Elsevier ScienceDirect database was conducted based on the PRISMA approach. The SLR collects, synthesises, and analyses a variety of articles closely related to AI, BM, startups, BM frameworks, and digital businesses. Fifty-two articles were classified as relevant, and deep analysis of them was done. BM is a concept that has an extensive and well documented research in general in the management literature, but there is a clear theoretical gap in the research of BM for AI startups. A couple of attempts has been done building BM frameworks for Industry 4.0 and digital BM, but there are not theoretical studies of the frameworks of BM for AI startups. This paper is one of the pioneers that study the body of literature in the field BM of AI startups.
  Keywords: artificial intelligence; AI; startups; business model; BM; systematic literature review; SLR; business model framework.
  DOI: 10.1504/IJMCP.2023.10058637
   
  
• Artificial intelligence in supply chain management: bibliometric analysis and futuristic research directions  
  by C. Shivathmica, R. Anushree, Aswathy Sreenivasan, M. Suresh 
  Abstract: Supply chain is the most important key factor in determining the business success and also in determining how well the business is functioning. To enhance the efficiency in supply chain AI has been implemented by many companies. Using AI they can accurately predict the inventories, precise location can be tracked for shipping products and it is reduces warehouse and manufacturing costs by accurately predicting the manufacturing of products based on the demands. Many researches have been done on how AI will transform the efficiency of supply chain. This paper provides systematic review of how AI is implemented in SCM. Biblioshiny is used for analysis and Scopus is used for getting the data. The findings of the study show that how companies and managers should make use of technological advancements to enhance their business in the fast-growing world.
  Keywords: artificial intelligence; machine learning; supply chain management; SCM; internet of things; Biblioshiny.
  DOI: 10.1504/IJMCP.2023.10058492
   
  
• Role of phenomenology in management research  
  by Ignatius Odongo, Caroline Ntara 
  Abstract: This paper examines phenomenology as a research methodology and posits that management research could benefit from its focus on human action and experience. The paper is conceived as a reflective literature review on phenomenology augmented by case studies on its application. It is shown that management is intertwined in a web of competing and reciprocal human experiences and actions, making it challenging to understand without grasping the human element. This complexity pressures management researchers and practitioners to reconcile theory with practice. Consequently, management research requires a worldview that invites scrutiny of how individuals assign significance to their everyday management responsibilities and encounters in their natural as opposed to contrived settings. While phenomenological research has been applied extensively in understanding human-related experiences, its application in management research is limited. Accordingly, the paper adds to scholarly discourse by providing insights into the application of phenomenology in management research.
  Keywords: phenomenology; management research; qualitative research; management.
  DOI: 10.1504/IJMCP.2023.10060724
   
  
• Efficiency measurement of microfinance institution branches using DEA  
  by M. Sai Mohini, V. Lavanya 
  Abstract: Many precise efficiency measurement techniques are being used to understand the overall efficiency of MFIs. However, the branches of these MFIs are still struggling hard to reach par with the organisational goals. This study aims to analyse regional-wise and branch-wise inefficiencies to get deeper insights into the potential prospects intended for improvement. The study used a medium-sized Indian MFI to show the whole region's inefficiency score concentration. It has used the benchmarking analysis tool DEA with the directional distance functional (DDF) model to evaluate and compare regional group performance. The study has used appropriate measurement tools such as the Gini index and over/under the inefficiency index to have a rational comparison. There is a huge scope for improvement. The researchers have used cross-sectional data from medium-size Indian MFI for one the year 2020. The results give insights into the branch and region-wise inefficiencies, which are crucial information to policymakers and management.
  Keywords: microfinance efficiency; DEA; Gini index; over/under inefficiency index; branch efficiency; COVID-19.
  DOI: 10.1504/IJMCP.2023.10059099
   
  
• Efficiency, effectiveness, and productivity of strategy: a step towards integrating strategic management literature  
  by Nasser Motahari Farimani 
  Abstract: Even though the terms efficiency and effectiveness are widely used in strategy literature, inaccurate usage of these words is still frequent. We strived to conceptually analyse the two criteria of strategy selection, i.e., compatibility with goals and with circumstances to obtain standard and operational terms for them. Subsequently, we created a bond between the two criteria of strategy selection and the concepts of effectiveness and efficiency, and thus ultimately defined 'strategy effectiveness' and 'strategy efficiency'. The resultant strategy effectiveness and efficiency were introduced as the index of productivity, which signifies the ultimate utility of a strategy.
  Keywords: strategy selection; effectiveness; efficiency; productivity; compatibility.
  DOI: 10.1504/IJMCP.2023.10059279
   
  
• The role of leadership values and communication in the process of change toward sustainability  
  by Fairooz Mustafa Hamdi, Nuno Guimaraes da Costa 
  Abstract: Literature has given significant attention to how leadership values relate to sustainability practices. However, it takes a holistic approach to investigate how leadership values can translate to employees achieving value congruence and influencing employees' sustainability-related change readiness. This article presents a framework that takes a holistic approach to examine the role of communication in the relationship between leadership values and employees' acceptance of change toward sustainability practices. The authors carry out a qualitative synthesis of the literature, including 111 articles revealing several findings. First, different leadership values influence various sustainability practices, including social, economic, and environmental. Second, communication-oriented to reaching understanding moderates the relationship between leadership values and change toward sustainability practices. Third, the ability of leaders to influence sustainability-related change through values depends on their organisation's cultural orientations, particularly power distance. This article adds value to change management literature directed at sustainable development by presenting a framework to guide leaders in reaching mutual understating and value congruence with their employees to influence their readiness and acceptance of the change toward sustainability practices.
  Keywords: leadership values; communication; change towards sustainability; change management.
  DOI: 10.1504/IJMCP.2023.10060631