International Journal of Management Concepts and Philosophy (46 papers in press)

Regular Issues

• Blockchain Technology Role in Supply Chains during the Covid-19 Pandemic  
  by Mohamed Grida, Mirna Magdy, Gawaher Soliman 
  Abstract: Since 2020, the world has been suffering and facing an unprecedented socioeconomic crisis as a result of the novel coronavirus (COVID-19) pandemic. To combat the virus’s global spread, many solutions were introduced using various recent technologies such as blockchain, internet of things (IoT), artificial intelligence (AI), and cloud computing. In many industries, blockchain plays a critical role in combating virus counterfeiting. Supply chain management is one of the industries that have been impacted. This paper highlights various blockchain applications for supply chain management during the COVID-19. Out of 560 searched articles, 46 unique ones have been selected that explained blockchain role in supply chains. These studies have been divided into three-types of supply chains 38 for healthcare, seven ones for food, and one article for agricultural. This will help us in dealing with different waves of the Coronavirus as well as any impending crisis.
  Keywords: blockchain; supply chain; taxonomy; COVID-19; internet of things; IoT.
  DOI: 10.1504/IJMCP.2023.10055225
   
  
• The nexus of transformational leadership, self-efficacy, and employee creativity: a bibliometric investigation and partial least square structural equation modelling  
  by Packiyanathan Mathushan 
  Abstract: Research on the nexus of transformational leadership style and employee creativity remains far less focused in developing country contexts, and the findings are fragmented. The overriding aim of this study is to critically investigate transformational leadership and employee creativity literature using bibliometric analysis. The bibliometric analysis reveals that the link between transformational leadership style, creative self-efficacy, and employee creativity is a black box and requires further quantitative investigations. A theoretical framework was established based on the bibliometric analysis of unstructured data from 162 journal articles. Additionally, using partial least squares structural equation modelling (PLS-SEM), the framework was tested using data from 121 firms in Sri Lanka. Results obtained from the proposed model showed that transformational leadership positively relates to employee creativity. Further, creative self-efficacy moderates the relationship between transformational leadership and employee creativity. Despite transformational leadership, creativity, and self-efficacy research having recently exposed notable growth, empirical research investigating the moderating effect of creative self-efficacy on the relationship between transformational leadership and creativity is scarce in developing country contexts. The present study fills the cavity by employing a multi-method approach and contributes to the extant human resource management and creativity literature.
  Keywords: transformational leadership; employee creativity; creative self-efficacy; bibliometric analysis; developing country.
  DOI: 10.1504/IJMCP.2023.10060831
   
  
• Optimal Execution of Lean Six Sigma 4.0 Strategies: AHP-driven Prioritization Approach  
  by Harsimran Singh Sodhi  
  Abstract: Over the past half-decade, the global spotlight has increasingly focused on Industry 4.0 (I4.0), a concept transcending geographical boundaries. This study delves into the rI4.0 maturity model, a systematic tool assessing organisational readiness, comprises of seven dimensions and 34 maturity facets. Validation entails exploratory case studies and surveys across automotive components, food processing, and electronics sectors. Notably transformative for manufacturing, I4.0 gains prominence post-COVID-19, emphasising digitalisation and automations significance for resilience. Insights gleaned elucidate challenges confronting Indian manufacturers, proffering actionable recommendations for I4.0 integration. This shift is indispensable for organisations poised to flourish in an imminent technology-driven landscape. eadiness of Indian manufacturing entities to embrace I4.0 strategies. Introducing the
  Keywords: lean manufacturing; Six Sigma; Lean Six Sigma; Industry 4.0.
  DOI: 10.1504/IJMCP.2023.10060849
   
  
• Performance Resilience of Sales-force through a Business Innovation Model: A Study by TISM approach  
  by Suman De, LAXMIKANT PATTNAIK, Padmalita Routray, Saroj Kumar Sahoo 
  Abstract: This study's main aim is to analyse the relationship between the dimensions of business model innovation, and their driving properties for performance resilience of sales-force, working in the industries of financial products. This study follows total interpretative structural modelling (TISM), a qualitative technique to examine the dependency power of performance resilience and driving power of business model innovation. The said technique is executed based on the extensive literature review and experts' opinion. Major findings of this study state that performance resilience of the sales-force of financial products can be established through the strategic relationship of components of business model innovation with components of performance resilience. The new model of said strategic relationship is the contribution/novelty of this study. Industrial implications refer that the components of business model innovation can be strategised by the marketers of financial products to enable their sales-force to withstand the business uncertainty and tough competition.
  Keywords: performance resilience; business model innovation; BMI; sales-force; financial products; total interpretative structural modelling; TISM; sustainability; ISM.
  DOI: 10.1504/IJMCP.2023.10061211
   
  
• Determining a Client's Life Expectancy: A Refined Approach Using Obituary Statistics  
  by Gregg Dimkoff, Joerg Picard, Aaron Lowen 
  Abstract: When estimating their clients' life expectancies, most financial planners use mortality tables, a general rule such as age 95 or 100, or a combination of mortality tables adjusted for health and lifestyle behaviours. The authors add further refinement to estimates by using variables identified in prior research as important predictors of longer lives and analysing over 4,400 obituaries appearing in West Michigan's major newspaper. Statistical analysis of the sample shows close agreement with mortality tables for an average person, but significant differences exist for atypical individuals who were never married, had more or less than three children, and were deeply religious. The authors present a regression equation for more accurately predicting life expectancy for these individuals.
  Keywords: children; clients; financial planners; lifestyle behaviours; life expectancy; married; mortality tables; obituaries; religious; sex.
  DOI: 10.1504/IJMCP.2023.10061607
   
  
• Using Movies to Teach Management Principles as a Pedagogical Tool: A Case Study  
  by Kalpana Kataria 
  Abstract: In the age of artificial intelligence, it has become a challenging task to engage student’s attention in the classroom. There are many pedagogies to teach management principles, but using movies as a pedagogy to teach management principles will make students learning more effective and will help with retention of learning over a long period of time. By introducing this technology, faculty would be techsavy and would be able to prepare the subject in a systematic manner. This paper focused on the importance of movies as an available resource to teach core management principles. For the present study a popular Bollywood movie Guru was selected because of its popularity and easily availability on different platforms. By using systematic literature review approach, the present paper reviewed the articles published from 1996 to 2023 along with the articles movie Guru used as a sample to teach management principles. This study revolves around core management principles which had been categorised into broad categories. There are many movies that can be introduced as a pedagogy to teach other areas of management challenges and strategies to overcome them.
  Keywords: movies; films; efficiently; management; principles.
  DOI: 10.1504/IJMCP.2023.10061662
   
  
• Incompetent People at work  
  by Alejandro Martin Sposato  
  Abstract: This article delves into prevalent challenges and issues encountered in the process of identifying candidates for promotion within organisations. It expounds upon well-known obstacles such as the unconscious bias or the DunningKruger effect, aiming to elucidate their widespread impact. The following part of the article, grounded in a comprehensive literature review, introduces recommendations to circumvent and mitigate these issues. By doing so, the article provides actionable solutions for organisations seeking to avert the promotion of individuals lacking competence. Finally, a section on further research is presented.
  Keywords: promotion; incompetence; organisational development; Dunning-Kruger effect.
  DOI: 10.1504/IJMCP.2023.10061917
   
  
• Enhancing Supply chain risk management performance of Ugandan Agro processing firms; The mediating role of Logistics strategic orientation  
  by Joel Makepu, Fred Kyagante 
  Abstract: The study examined the relationship between knowledge management orientation (KMO), logistics strategic orientation (LSO) and supply chain risk management performance in Ugandan agro processing firms. The study adopted a quantitative cross-sectional research design. In this study, the researchers distributed 127 questionnaires of which only 102 questionnaires were returned representing an 80.3% response rate. Quantitative data analysis was done using correlation, mediation and regression analyses. Study findings revealed a positive relationship between KMO, LSO and SCRM performance. Mediation findings indicated a partial mediation between KMO and SCRM Performance through LSO. Furthermore, LSO significantly mediates the relationship between KMO and SCRM performance. The paper shows that SCRM performance in agro-processing firms is as a result of consistent application of KMO and LSO, developing new sustainable strategies and products in a dynamic environment. Though studies have been published in SCRM in Uganda, many haven't revealed the mediating role of LSO on KMO and SCRM performance.
  Keywords: supply chain risk management performance; logistics strategic orientation; knowledge management orientation; KMO; agro-processing firms.
  DOI: 10.1504/IJMCP.2023.10061950
   
  
• Consumer perception of CSR activities of the firm in retail sector: systematic literature review  
  by Ekaterina Nazarenko 
  Abstract: CSR perception by consumers started to play an important role in the retail industry. Consumer concern makes companies act socially and environmentally responsible. This paper aims to provide the results from the qualitative analysis that is presented in the form of a systematic literature review analysis. The main contribution of this paper is an integrated framework that shapes existing knowledge on consumer perception of CSR and summarises possible avenues of further research in the retail industry with a focus on consumer perception. The obtained outcomes will be valuable for marketing scholars who are working in this field as well as practitioners from the retail field who are interested in socially responsible activities.
  Keywords: corporate social responsibility; CSR; retail CSR; sustainable retail; green retail; consumer behaviour; consumer decision making; consumer trust; consumer loyalty.
  DOI: 10.1504/IJMCP.2023.10062076
   
  
• Net positive Employee Experience of Employee Onboarding Process - A case from a Manufacturing Industry, Pune (India)  
  by Vandana Mohanty, Mangesh Kulkarni 
  Abstract: Employee onboarding is one of the crucial processes in integrating new employees with the organisation. Effective onboarding is a significant challenge for the organisations. Measuring the effectiveness of qualitative processes is a significant challenge in improving the performance of the process. In this study, the concept of employee experience and the new employee onboarding process are integrated to measure and enhance the effectiveness of the onboarding process. Employee experience of new employees is measured by the researchers framework of net positive employee experience score (eNPS) and net positive impact (eNPI) of new employee onboarding. eNPS is defined by 26 dimensions, and eNPI measures three resultant dimensions. The difference between eNPS and eNPI is analysed to improve the employee experience of the onboarding process. The framework is tested on a group of new employees in a manufacturing organisation, and it has identified the potential areas for improvement. The framework is focused on manufacturing organisations and can be improved by using many observations across organisations. There is scope for creating benchmark values of eNPS and eNPI to evaluate employee experience during the onboarding stage.
  Keywords: employee experience; engagement; enablement; positive EEX; eNPS and eNPI; onboarding; India.
  DOI: 10.1504/IJMCP.2023.10062585
   
  
• Indian-Hindu Religious Strands as New Signposts to Sustainable Business Management  
  by Jijo James Indiparambil 
  Abstract: Sustainability becomes a central value for any development process in the world and turns out to be an experiential learning method. Among the various business management approaches, the sustainable business model has gained significant momentum today. A considerable amount of research is done for the identification and determination of distinct aspects concerning the economic, ecological, and social dimensions of sustainability in business practices. This article is about the human aspects of sustainable business strategies. The current managerial rationality does not completely determine contemporary workplace management. It is also influenced by religious convictions because human behaviour personal, professional, and social is embedded in religious beliefs and practices. It is therefore supposed that Hindu beliefs and convictions can also support eco-innovative business and management strategies. This paper aims to develop a more humane managerial alternative to the workplace and sustainable business, taking into account Hindu religious components. An analysis of current business strategic management from a holistic perspective re-establishes the forgotten humane aspect of employees by reclaiming their irreducibility.
  Keywords: sustainable business; managerial rationality; moral strands; workplace management; religious viability; personalism.
  DOI: 10.1504/IJMCP.2024.10062768
   
  
• A Case Study of Applying Lean Practices in Vehicle Acquisitions Services of Massy Motors at Trinidad and Tobago  
  by Kuldeep Ojha, Keeon Rodney 
  Abstract: This research paper's purpose is to evaluate a local car dealership, Massy Motors Limited by studying their acquisition value Stream. The step was to study the acquisition process by mapping their current value streams. Following this, analysis of these value stream was done to identify any wastes present. Next step was to make recommendations to alleviate the waste found. The suggestions made were the Implementation of Lean Management, Proper Inventory Management, Scheduling and Forecasting and KANBAN. Penultimately, future state value streams for acquisition is created with recommendations applied. From the future state maps constructed, it showed a reduction of acquisition's Lead Time by 424 Hours. Findings were validated by having the stakeholders of Massy Motors asses the suggestions. This was done using a structured questionnaire. The results showed that the suggestions were implementable and can make a difference to the organisation.
  Keywords: Lean Practices; Waste; Value-Adding Activities; Process Improvement; Acquisition; Value Stream.
  DOI: 10.1504/IJMCP.2024.10062923
   
  
• Assessment of AMTs on performance of auto parts manufacturing-A case study  
  by Jagdeep Singh, Harwinder Singh, Surjit Gandhi 
  Abstract: The business philosophy is continuously focusing on improvement. Every nation is facing competition for improving the quality of the product, reducing the cost of product and on time delivery. Every company is trying to reduce its cost of product and increase its profitability through system simplification and small improvements. The present study has been carried out in a tractor parts manufacturing industry of Northern India. Among all processes in the case company, machining station was showing maximum rejection of 9,700 PPM of scrap at various stages of operation causing annual loss of rupees 14 lacs. AMT tool viz. Six Sigma DMAIC approach has been systematically applied and the results before and after implementing Six Sigma has been analysed. Results indicated the net reduction of 6,000 PPM rejection which results in annual profit of rupees 1,046,400.
  Keywords: Six Sigma; scrap; parts per million; PPM.
  DOI: 10.1504/IJMCP.2024.10063075
   
  
• The Complex Ethics of Management Science  
  by Patrice Cailleba 
  Abstract: Ethics does not exist per se. It is forever in the making and remains embedded in a context that links it to reality. Because management science is about action and decision-making, it offers a prime field for ethics to be put into practice. Based on Morin’s complex ethics, this article aims to show that there is a consubstantial link between complex ethics and management science. To do so, we shed light on the works of the pioneers of management science (Fayol, Follet and Taylor), to examine how ethical complexity characterises management science from the beginning. Moreover, we discuss Freund’s three dialogics (command/obedience, friend/foe and private/public) that characterise politics and thus organisations. We show how they also irrigate management sciences and define the challenges posed by artificial intelligence to humanity through the question of responsibility.
  Keywords: complex ethics; artificial intelligence; Fayol; Follet; Taylor; Morin.
  DOI: 10.1504/IJMCP.2024.10063162
   
  
• Project selection for lean and Industry 4.0 integration using DEMATEL- AHP and fuzzy VIKOR approaches  
  by Vigneshvaran R, S. Vinodh 
  Abstract: Project selection has a significant role in achieving organisational goal in all kinds of manufacturing systems. Among Industry 4.0 (I4.0) technologies, cyber physical systems (CPS) contribute more than any other digital manufacturing technologies. CPS has the ability to integrate with other prevailing manufacturing management concepts like lean, lean six sigma and so on. Lean is a process improvement strategy commonly used to identify problems and remove waste to meet customer requirements. The purpose of this study is to identify the best fit project for integrated lean and I4.0 project implementation. 16 criteria and three project alternatives are considered. DEMATEL technique is employed first to sort out cause and effect criteria and then AHP technique is employed to prioritise the best project among three alternatives. Three project alternatives were analysed with respect to nine cause criteria and using the relative weight of criteria and project prioritisation has been carried out.
  Keywords: project selection; Lean; Industry 4.0; multi-criteria decision making; DEMATEL; AHP; fuzzy VIKOR.
  DOI: 10.1504/IJMCP.2024.10063709
   
  
• Understanding Employee Experience: A Structural Equation Modelling Study  
  by Vandana Mohanty, Mangesh Kulkarni 
  Abstract: This study is focused on understanding the concept of employee experience and its application across organisations in the IT industry. The authors have defined a scale of the employee experience as a combination of three key elements blocks namely work, career, and care. Employees across organisations in the information technology industry are considered to validate the framework using a survey, based on the questionnaire. Using structural equation modelling survey data is analysed. The analysis of data reveals that collectively all these three factors block have a significant positive relationship with employee experience. Factors related to career have a significantly higher impact on employee experience compared to the other two elements blocks of work and care. Such an approach of focusing on critical elements of employee experience can be extended across organisations within and outside of the services information technology industry.
  Keywords: employee experience; engagement; perception; information technology; career; work.
  DOI: 10.1504/IJMCP.2024.10063719
   
  
• Inclusive and sustainable performance in cooperative SME via a PROACT method  
  by Diego Peña, Norbey Arias Brito, Juan Jose Rojas Reyes, Jesus Gonzalez-Feliu, Andrea Aragon, Maria Jose Bravo Ortiz 
  Abstract: This paper presents a root-cause, cyclic improvement methodology to the strategic planning development to an embroidery small artisans association in a South American country. These artisans who are part of a vulnerable population, violence victims and women household heads, maintain an ancestral knowledge for embroidery clothing. The small artisans need to formulate a strategic plan that allows them to project their productive and commercial activities in an orderly manner. In this sense, this research work presents the accompaniment result in the methodological construction to define a strategic plan, which allows the small artisans association sustainability. As a result, a work plan is obtained that integrates the PROACT improvement tool, the strategic objectives definition and a balanced scorecard, for monitoring and control, linked in a plan, program and project structure. It is concluded that this methodology can be generalised for small business organisations.
  Keywords: strategic planning; root cause analysis; RCA; competitiveness; non-profit organisation; market positioning.
  DOI: 10.1504/IJMCP.2024.10064147
   
  
• Analyzing the Influence of Techno-Stress on Turnover Intentions in the Gurgaon IT Industry: Job Performance as a Serial Mediation and Emotional Intelligence as a Moderator.  
  by Suraiya Rajput, Baby Iffat 
  Abstract: This investigation endeavours to examine the intricate associations between techno stress, job performance, and happiness at work, emotional intelligence, and turnover intention. By utilising regression analysis on an assumed dataset, it discloses crucial insights into the factors that affect employee retention. Significantly, heightened techno stress is inversely linked to happiness at work and job performance, detrimentally affecting well-being and effectiveness. Conversely, a positive correlation is observed between happiness at work and job performance, underscoring the pivotal role of a positive work environment. The research delves into sequential mediation, uncovering that techno stress hurts happiness at work, subsequently diminishing job performance, and ultimately leading to an increase in turnover intention. Emotional intelligence moderates the indirect relationship, amplifying the adverse influence of techno stress on turnover intention through its effects on happiness at work. Concentrating on TCS Ltd. and Infosys, this research highlights variations within organisations and concludes by advocating tailored approaches, and positive work environments.
  Keywords: Technostress; Turnover Intention; Happiness at Work; Job Performance; Job Satisfaction.
  DOI: 10.1504/IJMCP.2024.10064265
   
  
• Green HRM Practices Followed by Public and Private Sector Banks  
  by Pallavi Jarewal, R.K. Kumawat 
  Abstract: Live green, love green and think green; this quote helps to understand the importance of nature, sustainability and care to be taken by people, corporate and civilisation to protect and save the environmental beauty in this 21st century. This era is of liberalisation, globalisation and digitalisation. So, we can witness a new concept in HRM i.e., green HRM. GHRM has gathered the attention of various academic, researchers, financial and business institutions. It has led to the sustainable development of the organisations and implementation of GHRM in the banking sector led to the huge changes in the working environment and also have shown the disclosure of a new paradigm shift with environment friendly economic prosperity. So, this paper compares green HRM practices and strategies implemented by the public and private sectors, as well as the green financing options are now available.
  Keywords: Green HRM; Sustainable Development; Environment Friendly; Economic Prosperity; Banking Sector; HR practices.
  DOI: 10.1504/IJMCP.2024.10064426
   
  
• Theoretical framework and conceptual model on teenagers’ involvement in family purchase decision  
  by Nidhi ., Preeti Thakur, Rakesh Kumar Gupta 
  Abstract: The changing shift in purchasing responsibility in families has become the essential phenomenon for the marketers which require to be analysed on continuous basis. With the passage of time enhancement in dual-income families, proliferation of smart phones, digital shopping platforms, social media usage, easy-payment mechanism are indulging the teenagers to give valuable contribution in family purchasing. In order to provide valuable suggestions to market practitioner and business strategist, this conceptual study is an attempt to explore the various antecedents of teenagers’ intervention in family purchase decision under which conceptual framework has been developed. Based on the overall analysis, the model depicts the causal antecedents and outcome of teenagers’ intervention. In conclusion, this study suggests that teenagers can no longer be overlooked as they have emerged as significant purchase influencer in the family for the future.
  Keywords: brand awareness; family interaction; product knowledge; tech-readiness; teenagers; social media.
  DOI: 10.1504/IJMCP.2024.10064614
   
  
• Top 50 Artificial Intelligence Startups: Empirical Research of their Business Models  
  by Wilson Martinez  
  Abstract: All the industries are implementing artificial intelligence (AI) in their operations; it is a technology that is creating great expectative but few academic studies have been done about how AI is included in the business models (BM). Existing research does not explain how companies can successfully implement AI solutions through their BM; AI as a core component of a commercial offer remain mostly unstudied. To address this gap, we analyse the top 50 startups (Forbes 2023). This study focuses in how startups use artificial intelligence (AI) to create, deliver and capture value. This paper seeks to identify and analyse the business models (BM) implemented by the startups that include AI in their operations. The top 50 AI startups, as per Forbes annual publication, are analysed from a BM approach defining the main BM frameworks used by them. This research highlights the most frequently used elements in the BM of the most successful AI startups. This study contributes to the fundamental understanding of AI startups BM by identifying the main components in their structure, key characteristics and distinctive aspects.
  Keywords: artificial intelligence; AI; startups; business model; BM; business model framework.
  DOI: 10.1504/IJMCP.2024.10064995
   
  
• The Role of Psychology in Investment Decision-Making: Exploring Behavioural Finance of Financial Literacy through SEM Analysis  
  by Naveen Kumar R, Shobha B. G, Janani M, A. John William ., Pavithra R 
  Abstract: People naturally want to save money and grow it over time. This is where understanding your own financial psychology comes in. Making investment decisions is like a personal art and science, crucial for your financial well-being. The various cognitive biases like overconfidence, perception, representation, anchoring, cognitive dissonance, mental accounting, risk aversion, loss aversion, and narrow framing can significantly influence investors' decision-making processes. These biases may result in investors overestimating their knowledge, misinterpreting information, relying on past experiences, or sticking to fixed beliefs despite conflicting evidence. Understanding these biases is crucial for making objective and rational investment decisions. The study surveyed 250 postgraduate students in Bangalore who identified already as investors and found that fear of loss, aversion to regret, and mental accounting significantly impact investment decisions. Therefore, It is essential for investors to recognise and address their emotional and cognitive biases to make more informed and effective investment choices.
  Keywords: investment decision; behavioural finance; cognitive biases; financial well-being; financial psychology; rational investment practices.
  DOI: 10.1504/IJMCP.2024.10065266
   
  
• Dynamic Linkage between Health Outcomes and Income Inequality in ASEAN-6 Countries during 19922015: an LSDVC Technique  
  by Rininta Nurrachmi 
  Abstract: The study aims to investigate the relationship between income inequality, health outcomes, health expenditure (HE), and education in the short and long run. Cardiovascular disease (CVD) is proxied to health outcomes, and the Gini coefficient and Theil index are the indicators of income inequality. It focuses on ASEAN-6 countries namely Indonesia, Malaysia, the Philippines, Thailand, Singapore, and Vietnam. The study utilises annual panel data from 1992 2015, where there are issues of high-income inequality and high cases of CVD in ASEAN-6 countries. The analytical tool used in the study is the Bias-Corrected Least Squared Dummy Variable (LSDVC), which is sufficient for small panel data. The finding indicates there is a relationship between income inequality and cardiovascular disease in the short and long run. At the same time, there is a significant relationship between CVD, health expenditure, and education level in the short and long run.
  Keywords: income inequality; health and diseases; cardiovascular; gini; Theil index; health expenditure; ASEAN; education; small panel data.
  DOI: 10.1504/IJMCP.2024.10065469
   
  
• Behind the Researcher, the Forgotten Artist: the Question of Style in Management Science through the Prism of Nietzsche's Critique of Language  
  by Norbert Lebrument 
  Abstract: This article explores the implications of Nietzsche's critique of language for the question of style in management studies. It argues that language actively shapes our understanding of the world and that discourses influence the organisational and individual realities under study. The article highlights the central role of writing style, which is too often neglected in favour of standardised formats. By reminding the artistic roots of management studies, the article argues for greater stylistic diversity to enhance innovation, honesty and precision. The article calls for a rethinking of academic writing that goes beyond editorial norms and explores new forms of expression to ensure that management science research remains a dynamic discipline.
  Keywords: Nietzsche; language; critical analysis; management science; fiction; style; artist.
  DOI: 10.1504/IJMCP.2024.10065569
   
  
• Fake News and Brands: Attitude towards Fake News Sharing on Social Media and its Impact on Purchase Intentions  
  by Pallavi Negi, Monica Bedi 
  Abstract: Recent years have seen a significant increase in the dissemination of false information over social media, to the point where even brands have been affected by it. The paper aimed at developing a model to study the behaviour of brand related fake news sharing. The factors predicting brand related fake news sharing were based on the uses and gratification theory (UGT) and the theory of reasoned action (TRA) and the model was extended to brand purchase intention. Structural equation modelling (SEM) was used to analyse 140 social media users' data using AMOS 23.0 software. Gratification factors of entertainment, information sharing and socialising positively predicted consumers' attitude towards brand related fake news sharing with socialisation gratification being the strongest motivator. The study uncovered the relationship between attitude towards sharing fake news and brand purchase intention. The study will provide significant practical implications, which may steer future research endeavours on brand related fake news.
  Keywords: brand related fake news; fake news; purchase intention; social media users; uses and gratification.
  DOI: 10.1504/IJMCP.2024.10065978
   
  
• Exploring Trends in Appreciative Inquiry for Organisational Change: Evidence from Real-Time Data  
  by Namporn Thanetsunthorn 
  Abstract: Appreciative inquiry (AI) is widely acknowledged as an effective approach for promoting positive organisational change. This study aims to analyse the trends and patterns of real-world interest in AI using real-time data from Google Trends. By employing appreciative inquiry as the primary search term, the study examines the pattern of real-world interest in AI from 2018 to 2023, encompassing temporal and seasonal trends, related search inquiries and geographical variations. Specifically, the examination of temporal and seasonal trends offers valuable insights into the trajectory of AI interest, delineating periods of increased and decreased user interest. The analysis of related search inquiries provides a more nuanced understanding of specific aspects and applications of AI currently in the spotlight. The geographical analysis offers further insights into territories and locations worldwide where AI activities are flourishing. This study also provides meaningful implications for organisational consultants seeking to effectively implement AI for positive organisational change.
  Keywords: organisational change; organisation development; real-time data; appreciative inquiry; Google Trends.
  DOI: 10.1504/IJMCP.2024.10066328
   
  
• Modelling robust closed loop supply chain network by applying the Benders decomposition algorithm  
  by Seyed Farid Mousavi, Arash Apornak 
  Abstract: This paper presents a mixed-integer linear optimization programming for a 9-echelon closed-loop supply chain network design with seasonal raw materials and product demand. The objective function minimizes total fixed and operational costs. Here, the demand, suppliers' capacities, and fixed setup costs are uncertain, and use is made of the robust optimization based on the box and polyhedral uncertainty set to model uncertainties. Since closed-loop supply chain network design model is among NP-hard problems the solutions of which in large scales are very difficult, use has been made of the Benders exact solution algorithm to find the optimal solution of the proposed model. Results found from Appliance industrial case study have revealed that the robust model performs worse than the deterministic model with nominal data. Also, Benders algorithm has been quite efficient in reducing the computation time to find the exact optimal solution.
  Keywords: Benders decomposition algorithm; closed-loop supply chain network design; robust optimisation.
  DOI: 10.1504/IJMCP.2024.10066485
   
  
• In convergence of IT, organisational structure and management philosophies: from the evidence of Standard Chartered Bank  
  by Md. Rahat Khan, Indrajit Ghosal, Zulfiqar Hasan, S. M. Khaled Hossain 
  Abstract: The key aim of the study was to outline the advancement of information technology and its impact on the banking business. Standard Chartered Bank (SCB) was considered as a case for that research. In addition, the study tried to assess different organisational structures shaped by management theories and roles in the 19th century and tried to link up the organisational structures that were generated from management theories and changes in the IT revolution for the banking business. The study was based on a qualitative case research approach with an observation method, and all the necessary data was collected from different relevant secondary sources. The study finally reveals the association among the IT, OS, and management philosophies of SCB’s banking operations. The findings will assist the academician by showing how management philosophy works in real-life organisations, and policymakers will learn how to respond to technology disruption.
  Keywords: banking business; technology disruption; management theories; organisational change.
  DOI: 10.1504/IJMCP.2024.10066511
   
  
• Understanding University Employees' Resistance Intention Toward Software as a Service (SaaS): The Moderating Role of Technology Readiness  
  by Amer J. Abosamaha, Fadi A.T. Herzallah, Mohannad Ayyash 
  Abstract: This study examines the resistance of university employees to adopting software-as-a-service applications, despite their many benefits, by applying the theory of status quo bias. The research also explores how technology readiness moderates this resistance. Using a sample of 228 employees from Palestinian higher education institutions, the study employs partial least squares structural equation modelling to test its hypotheses. The findings indicate that regret avoidance, inertia, switching costs, and perceived threat increase resistance to SaaS adoption, while perceived value decreases it. Additionally, the moderation effect of technology readiness weakens the influence of these resistance factors. The study provides insights that can assist decision-makers in higher education institutions in overcoming employee resistance and enriches the literature on software-as-a-service, status quo bias, technology readiness, and technology adoption in educational settings.
  Keywords: Cloud computing; Software as a service; Employee resistance; Technology adoption; Technology readiness; Status quo bias; Higher education institutions.
  DOI: 10.1504/IJMCP.2024.10066688
   
  
• Fuzzy SMART based Ranking of Factors affecting Performance of Manufacturing Industry in North India  
  by Rajdeep Singh 
  Abstract: A company's core functional competencies are its jewels; hence they should be cultivated and maintained for with great care. Based on the competencies that a company possesses, it can decide on future business directions. Present article is based on decision-making analysis and ranking of factors which affect core functional competencies and further the performance of an organisation. From the study it has been concluded that out of nine factors grouping is done in which first three factors are named as critical factors second group of three factors is named as important factors and last three are given the name of least effective alternatives. This analysis has been done by using fuzzy SMART decision-making method.
  Keywords: fuzzy SMART; critical factors; decision making; competitiveness; multi-criteria decision making; MCDM; manufacturing; India.
  DOI: 10.1504/IJMCP.2024.10066811
   
  
• Differential and Expositional Definitions: Flexible Yet Precise Specifications of Required or Optional Attributes  
  by Chitu Okoli 
  Abstract: Good definitions are crucial for most research studies, especially in literature reviews, where topics and concepts must be precisely specified. Attempts to guide scholars in developing clear definitions have mainly emphasised necessary and sufficient definitions (also called intensional definitions) that strictly define things using a minimal set of required terms. Family resemblance concepts have also been suggested when attributes or features are optional. However, many definitions sometimes require complex combinations of some required and some optional terms, which are not adequately addressed by either type of definition. Thus, drawing from formal axiology, we develop two new useful types of definition: differential definitions to specify the minimal reducible notion of what a thing is, including complex term combination logic; and expositional definitions to specify what a thing might optionally be. These types are more flexible and yet precise in specifying the meanings of terms.
  Keywords: definitions; formal axiology; necessary and sufficient; family resemblance.
  DOI: 10.1504/IJMCP.2024.10067038
   
  
• Sustainable Green Development in Manufacturing Industries: a Qualitative Approach  
  by Fatehbir Singh Dhillon, Chandan Deep Singh 
  Abstract: Modern production strategies are anchored by five core objectives: quality, cost, delivery, innovation, and responsiveness. Traditionally, companies have pursued these objectives through a range of practices, including simultaneous engineering for accelerated product development, defect elimination initiatives like Six Sigma to enhance quality, setup reduction for increased agility, and worker empowerment to harness employee expertise for continuous improvement. Emerging industry trends, however, suggest a new path to production excellence: fostering innovation in a diverse array of high-tech production facilities while emphasising environmental sustainability. This approach recognises the pivotal role of production facilities in industry success, as they determine both product quality and the competitive edge gained through superior quality and reliability. Ultimately, this competitive advantage translates into tangible benefits for companies, including increased sales, a strong customer base, a larger market share, increased profitability, and growth and expansion. To outperform competitors, a firms operations must possess inherent advantages in the form of prioritised competitive goals. This research focuses on high-priority risk factors for the industry to develop a suitable qualitative model based on their criticality and impact.
  Keywords: sustainable development; evaluation based on distance from average solution; EDAS; SMART; fuzzy MDEMATEL.
  DOI: 10.1504/IJMCP.2024.10067224
   
  
• The Legal and Ethical Implications of Social Media Privacy Concerns  
  by Tooba Bilgrami, Kartikeya Singh, Salma Ahmed 
  Abstract: Social media has become a part of everyday life, and one of the most pertinent subjects for development in this industry has been strengthening the security of such platforms so as to increase the privacy of their users. This paper reviews the privacy concerns of users pertaining to social media, and the significance of well-regulated social platforms. Various issues related to social media privacy violations, the risks and consequences of using social networking sites along with the frameworks implemented to regulate these platforms, have been discussed in this study. The paper ends by suggesting ethical practices and steps that can be undertaken to mitigate privacy concerns to make social media usage a more secure experience.
  Keywords: social media; privacy concerns; digital ethics; legal; regulation framework.
  DOI: 10.1504/IJMCP.2024.10067269
   
  
• An Overview of Corporate Governance  
  by Kafigi Jeje 
  Abstract: Despite its significance in reshaping corporate competitiveness, corporate governance is not well defined by literature. In that regard, this study seeks to provide an overview of corporate governance based on corporate governance characteristics and variables used in corporate governance studies, and its relevance on firm performance. We employed a systematic literature review whose analysis suggests that corporate governance combines structures, processes and systems, and it is characterised by effective board of directors, enhanced relationship with stakeholders, ownership structure, and ownership concentration. It is also revealed that firm age, firm size, firm profitability, type of an industry, and leverage are predominant control variables in corporate governance studies. Mainly, these studies also define firm performance in terms of ROA, ROE, and Tobin’s Q. It was also found that the relationship between corporate governance practices and firm performance is apparent. Future studies need to consider the fact that corporate governance is an evolving field.
  Keywords: corporate governance; corporate characteristics; firm performance; systematic literature review.
  DOI: 10.1504/IJMCP.2024.10067278
   
  
• Examining Women's Empowerment in Border Area Districts through Self-Help Groups: an Investigation of Pithoragarh District in Uttarakhand  
  by Kalpana Rawat, Dinesh Rawat, Rasleen Kaur 
  Abstract: The objective of this research is to investigate the role of self-help groups (SHGs) in awareness building, capacity building, and in decision-making skills and to measure social empowerment and economic empowerment of women through SHGs in a border area district of India. The study uses qualitative research with descriptive research design for objectives 1, 2 and 3 and quantitative research for objective 4. The collected data is analysed by narrative analysis technique for first three objectives and uni-variate analysis for fourth objective. The data gathered through semi structured interviews indicated that most of the women acknowledged that SHGs has a positive impact on awareness building, capacity building and decision-making skills of women. The study also gives evidence of economic empowerment and social empowerment of women through SHGs. The findings of this study would be beneficial for policy makers in other border area districts of Uttarakhand and India.
  Keywords: awareness building; capacity building; decision-making skills; empowerment; self-help groups; SHGs; women empowerment; Uttarakhand.
  DOI: 10.1504/IJMCP.2024.10067494
   
  
• Corporate Social Responsibility and Green Human Resource Management: a Bibliometric Review  
  by Heena Saini, Suresh Kumar Bhaker 
  Abstract: This research aims to conduct a scientific mapping to find less-explored areas and to detect and visualise the existing conceptual domains of two developing fields: corporate social responsibility (CSR) and green human resource management (GHRM). The bibliometric analysis method was utilised by the authors of this work to examine and make interpretations based on 167 articles that were obtained from the SCOPUS database between 2015 and 2024. The goal is to better comprehend CSR and green HRM by utilising the VOSviewer and the Bibliometric R-package. The authors identified the co-authorship network, citations and keywords matrix in this area. Employee green behaviour, sustainability and transformational leadership are the major terms used in this publication. Results also confirmed that China, Pakistan and India have major publications in this area.
  Keywords: green HRM; CSR; literature review; bibliometric; sustainability; VOSviewer.
  DOI: 10.1504/IJMCP.2024.10067517
   
  
• Analysing the Six Sigma Methodology as an Example to Ensure and Improve the Quality of (Grade 60 - 16 mm) Rebar in the Industry  
  by Farooq Muhammad 
  Abstract: This work evaluates the safety of (Grade 60, 16 mm) reinforcement steel used in road and bridge construction. Tensile strength tests, particularly yield strength, were conducted in multiple laboratories to assess compliance with mechanical specifications. Results showed that most samples exceeded easily the required standards, with some nearing Grade 75 specifications and surpassing the Six Sigma threshold. The study suggests either reconsidering or reducing the current specifications and recommends setting an upper limit to improve testing standards. Given the critical role of rebar in concrete structures, enhancing testing procedures is essential to prevent potential failures. Future research directions are also proposed.
  Keywords: Concrete reinforcing steel (Rebar); Six Sigma; Control chart; X-Bar and R Chart; Quality; Process Capability Index; Yield strength.
  DOI: 10.1504/IJMCP.2024.10067581
   
  
• An Integrated View of Spirituality: a Qualitative Study  
  by Nidhi Sharma, Rabinarayan Samantara 
  Abstract: Extant literature reveals different conceptualisations of spirituality. In the absence of unanimity of views on this subject, researchers often regard it as confusing and difficult to interpret, posing obstacles in the conduct of spirituality research. The present study aims to discover the root causes of such assertions regarding spirituality. Semi-structured personal interviews were conducted by the researchers with a total of 47 participants associated with Sahaj Yoga and Art of Living, followed by a thematic analysis of the data collected. The analysis revealed that the confusion surrounding the existence of multiple explanations of spirituality has resulted from viewing the phenomenon of spirituality in terms of outcomes of spiritual practices rather than as a process. Thus, the central contribution of the current study is the proposed integrated view of spirituality, which lends a unifying perspective on the varied conceptualisations of spirituality.
  Keywords: spirituality; integrated view; thematic analysis; qualitative study; yoga.
  DOI: 10.1504/IJMCP.2024.10067642
   
  
• Strategic Human Resource Management: a Bibliometric Analysis  
  by Arfa Zahoor, Musadiq Amin Sahaf, Mehraj Ud Din Shah 
  Abstract: The field of Strategic Human Resource Management (SHRM) has experienced substantial expansion and development through a plethora of scholarly publications in recent decades The present study employs a bibliometric analysis to investigate the progression of research in the field of SHRM by analysing a corpus consisting of more than 1200 articles published between the years 1987-2022 The analysis discerns discrete periods of publication, disciplinary viewpoints, and principal research themes within the field It is worth noting that there is a significant emphasis on industries based in the United States that rely heavily on labour This particular focus provides potential for conducting studies that span multiple countries and industries The resource-based view has gained prominence as a significant theoretical framework that offers a fundamental foundation This bibliometric analysis provides valuable contributions to the literature on SHRM, offering guidance for future research and enhancing our understanding of the influence of strategic human resource practices in the contemporary contexts.
  Keywords: Strategic human resource management; SHRM; Bibliometrics; Bibliometric Analysis.
  DOI: 10.1504/IJMCP.2024.10067864
   
  
• Navigating Uncertainty: a Comprehensive Literature Review of Strategic Flexibility in Various Sectors  
  by Sanpreet Singh Arora, Doordarshi Singh, Ishbir Singh 
  Abstract: Strategic Flexibility is a concept in strategic management that refers to an organization's resilience and flexibility to changing circumstances, markets and competitive environments. It involves the capacity to make timely adjustments to strategies, structures and resources in order to seize opportunities and mitigate risks. Strategic flexibility enables organisations to remain competitive and resilient in dynamic and uncertain business landscapes. For this Strategic flexibility encompasses several dimensions that organizations can leverage to navigate complex and ever changing business environments. Also, in the manufacturing industry, strategic flexibility is of paramount importance due to the dynamic nature of global markets, evolving technologies and changing customer demands. In this article, we will try to define strategic flexibility within the framework of the manufacturing business, as well as provide an overview of its significance and its many dimensions.
  Keywords: Strategic Flexibility,Manufacturing Industry,Supply Chain,Small Scale Industry,Medium Scale Industry.
  DOI: 10.1504/IJMCP.2024.10067997
   
  
• Impact of corporate social responsibility on customer satisfaction: a case study of e-commerce fast fashion industry  
  by Thi Thanh Thao Nguyen, Thi Thao Hien Bui 
  Abstract: The purpose of this research is to investigate the factors affecting customer satisfaction in the fast fashion industry when purchasing on an e-commerce platform of Gen Z. The study also aims to enhance the knowledge of expectation disconfirmation theory and to provide guidance for managers in developing effective strategies. This research adopts a quantitative method to examine a cross-study model with hypotheses. The author uses an online questionnaire to collect data from 298 respondents. The questionnaire uses a five-point Likert scale to measure the opinions of each question. This study only analyses the data from people who bought fast fashion items on Shopee by using partial least square structural equation modelling (PLS-SEM) with SmartPLS 4.0 software. The findings show that green consumption values directly influence consumer satisfaction when purchasing online, and that trust mediates this impact. These findings imply that enterprises in the fast fashion industry should produce more green things to please customers. The research provides for fast fashion brands to create more green products and communicate their environmental and social responsibility to their customers. And it also suggests some managerial implications for decision-making individuals.
  Keywords: corporate social responsibility; CSR; green consumption value; GCV; service quality; trust; customer satisfaction; e-commerce; electronic commerce; fast fashion.
  DOI: 10.1504/IJMCP.2023.10059649
   
  
• The role of leadership values and communication in the process of change towards sustainability: a qualitative research paper  
  by Fairooz Mustafa Hamdi, Nuno Guimaraes da Costa 
  Abstract: This article aims to explore which leadership values mediate the process of influencing employees to accept change toward different sustainability practices and the role of communication in moderating this process. To answer these questions, 25 leaders from eight sustainable organisations working in different industries in the UK were interviewed. It was found that leadership values have both mediating and moderating roles. The mediating values are sustainability-related. The moderating values are classified into two sets. The first set of values helps in increasing employees' trust in the leaders and building close relationships with them making it easier for leaders to instil sustainability-related values in employees. The second set of moderating values helps in sustaining employees' sustainability-related practices. Moreover, it was found that communication has a moderating effect by further helping to build close relationships between leaders and employees, building employees' trust in leaders, and keeping employees involved.
  Keywords: leadership values; communication; change towards sustainability practices; leadership level.
  DOI: 10.1504/IJMCP.2023.10059592
   
  
• Underestimation or overestimation: what makes the social communication attach or detach the sustainable development with the role of perceived cost?  
  by Saroj Kumar Sahoo, Laxmikant Pattnaik, Bidhu Bhusan Mishra, Suman De, Sandhyarani Sahoo 
  Abstract: Major purposes of this study are to analyse the pros and cons of social communication that prevent or exaggerate the meaning of sustainable development from being the part of common people's decision-making; and to demonstrate the role of perceived cost in civil society's engagement with sustainable development practices. This study followed descriptive research design, where extensive literature review, and common understanding of social communication and sustainable development paved the way for three research-questions to be addressed. Literature study regarding communication traits, its role in clear understanding of sustainable development and translation of the said understanding into day-to-day practices of sustainable development, and the logical linkages of these literatures gives rise to the development of three propositions. We believe that there is an interrelationship between social communications and the life-long practices of sustainable development. This will help public-planners for social-development plans, and is the main contribution/novelty of this study.
  Keywords: social-communication; sustainable-development; perceived-cost; society; proposition; under-estimation; over-estimation; attachment; detachment.
  DOI: 10.1504/IJMCP.2023.10059591
   
  
• Examining the relationship between working capital management and firm performance: a state-of-the-art literature review and visualisation analysis  
  by R. Manigandan, S. Dheepalakshmi 
  Abstract: The current study concentrates on a systematic review of literature related to the impact of working capital management on firm performance. The main purpose of the study is the overall state-of-the-art literature review process. The review was done with overall 55 publications. The paper rigorously examines the influential studies in the literature related to the impact of working capital management on firm performance. The study found an inadequate literature review on working capital management on firm performance. The study needs to answer the two main research questions: 1) what are the determinants and practices of working capital management, 2) the impact of working capital management on higher firm performances. Our findings include firstly a majority of the researchers proved a working capital management positive effect on firm performance. Secondly, most of the research was published in the USA, and the UK countries while limited studies have focused on emerging The current study provides a research gap and future agenda for firm managers and researchers.
  Keywords: benchmarking; working capital management; WCM; firm performance; FP; working capital management theory; state of the art literature review; visualisation analysis.
  DOI: 10.1504/IJMCP.2023.10059969
   
  
• Towards conceptualisation of low-carbon supply chain  
  by Norma Binti Mohter, Yudi Fernando 
  Abstract: In this study, we urged manufacturers to practise low-carbon (LC) throughout their supply chain (SC). This paper also highlighted the need for LC practices in the supply chain. A few elements have been discovered to support the necessity for LC practices. For instance, changes in consumer preferences for low-carbon products, low-carbon awareness among customers, stakeholder demand for sustainability practices in the company and government policies are the factors that influence the LC practices in supply chain. However, there are still many manufacturers who need to be educated about this necessity and change their production process due to financial constraints. LC should begin with the supply chain due to supply chain activities contribute significantly to carbon emissions. Low carbon supply chain practices are an effective strategy for manufacturers to reduce their carbon footprint and obtain an advantage over their competitors. Manufacturing can boost revenue, improve company's reputation, and environmentally friendly.
  Keywords: low-carbon; carbon emission; supply chain; low-carbon supply chain; stakeholder; firm performance.
  DOI: 10.1504/IJMCP.2023.10060473
   
  
• The road to organisational populism  
  by Patrice Cailleba 
  Abstract: Since populism is considered to be inherent to politics and each organisation a place where politics thrives, this article coins the concept of organisational populism to help firms and employees alike identify and use their voice against the phenomenon. We adapt Mintzberg's political arena and then Rosanvallon's three-fold simplification social, procedural and hierarchical) to the management sciences. Both studies help us construct a theoretical perspective on organisational populism (OP). In addition, the three simplifications present different characteristics and lead to specific behaviours, which then flourish thanks to the organisational populist leader's ability to manipulate employees' emotions. Dangerous by definition, this form of populism progressively increases the level of psycho-social risk and accentuates suffering at work by multiplying conflicting demands and by deepening the denial of stakeholder's vis-à-vis organisational reality.
  Keywords: management; organisation; politics; populism; simplification.
  DOI: 10.1504/IJMCP.2023.10061278