International Journal of Management in Education (20 papers in press)

Regular Issues

• Promoting self-employment intentions among business and technology students: does social support matter?  
  by Divya Sharma, Chandan Kumar Sahoo 
  Abstract: This study is based on two objectives. First, to examine the association of organisational (institution) support with students’ entrepreneurial self-efficacy and self-employment intentions. Second, to examine how social support influences this nexus. The responses were collected from the senior students of business and technology programs at Higher Education Institutions (HEIs) in the eastern region of India. The PROCESS Macro was used for testing the hypothesised relationships. Results confirmed the mediating effect of entrepreneurial self-efficacy in the relationship between organisational (institution) support and students’ self-employment intentions. Also, the direct relationship between entrepreneurial self-efficacy and self-employment intentions was positively influenced by social support. The moderated mediation results confirmed that the students who perceived favourable social support for business related career were more likely to acknowledge the entrepreneurial support offered by the institute in realising their capabilities. Findings provide insights for policymakers, researchers, managers of the HEI in strengthening the entrepreneurial ecosystem.
  Keywords: university support; organisational (institution) support; social support; self-employment intentions; higher education institutions; entrepreneurial intentions; student entrepreneurship.
  DOI: 10.1504/IJMIE.2025.10067851
   
  
• The Impact of Brand Experience on Students’ Satisfaction, Trust, and Advocacy: A Case Study of a Public University in Indonesia  
  by Moh. Darus Salam, Damar Kristanto 
  Abstract: This study investigates the impact of brand experience on customer satisfaction, brand trust, and brand advocacy in the context of a higher education institution in an emerging market. A dataset of 411 responses was collected from diploma and undergraduate students at one of the largest public universities in Indonesia and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The current study finds that brand experience significantly affects customer satisfaction and brand trust (p < 0.05, f² = 0.872; p < 0.05, f² = 0.233, respectively), while customer satisfaction significantly influences brand trust (p < 0.05, f² = 0.217), and both variables significantly impact brand advocacy. This study offers a distinctive perspective on the relationships among these variables, which are commonly examined in the context of companies and businesses, rather than higher education institutions. The research findings provide university leaders with insights into the importance of brand experience, trust, and satisfaction in developing brand advocacy to address increasing competition. Both managerial and social implications of the results are discussed.
  Keywords: brand experience; brand trust; customer satisfaction; brand advocacy; university branding; higher education.
  DOI: 10.1504/IJMIE.2025.10068670
   
  
• The mediating role of psychological empowerment in the relationship between principals’ practice of pedagogical leadership and teachers’ job performance  
  by Kelemu Zelalem Berhanu  
  Abstract: It is vital to comprehend the mediating variables and their impacts on teachers' job performance to gain a greater grasp of how principals' pedagogical leadership style affects teachers' job performance. This study seeks to investigate the mediating effect of psychological empowerment in the relationship between pedagogical leadership and teachers' job performance. By using a correlational research methodology, in Ethiopia's Gozamin and Dembecha districts, 539 teachers participated in the study. Consequently, there were strong, positive, and moderate to high correlations between teachers' psychological empowerment, performance, and pedagogical leadership. The practice of principals’ pedagogical leadership positively predicted the psychological empowerment of teachers, which resulted in an enhancement of their job performance. Finally, psychological empowerment has a mediating role in the association between principals’ practice of pedagogical leadership and teachers’ job performance. These results have the potential to make teachers more accessible to schools, and so contribute to ensuring quality education (SDG).
  Keywords: teachers’ job performance; path analysis model; principals’ pedagogical leadership; teachers’ psychological empowerment; structural equation modelling.
  DOI: 10.1504/IJMIE.2025.10068736
   
  
• Validity and reliability of the total quality management questionnaire for recording and measuring primary and secondary education in Greece  
  by Anastasios Papadopoulos, Olga Kouli, Efi Tsitskari, Vasilis Grammatikopoulos 
  Abstract: Purpose of this study was to validate the questionnaire for measuring Total Quality Management in primary and secondary education in Greece based on Deming principles, to enable its further use in the Greek population. The research sample consisted of 822 executives (directors, associate directors and deputy directors) 374 men and 448 women. The analysis led to 19 final items that load on 4 factors with quite high scores. Exploratory factor, reliability and confirmatory factor analyses, were used for the validation of the questionnaire. Correlation analysis was also performed to determine the correlation between the factors of the new questionnaire. The results confirmed the validity and reliability of the new questionnaire and it is now ready to be used in the Greek population as the basic recording tool by all school units. This research effort presents scientific originality by contributing new knowledge and methodologies to the field of quality in education.
  Keywords: Greek education; primary education; school administration; secondary education; total quality management; TQM.
  DOI: 10.1504/IJMIE.2026.10069194
   
  
• Contextual differences in the student evaluation of teaching (SET) in Mexico: comparing education face to face and online classes between different faculties  
  by Elizabeth Martínez-Orozco, Carlos López-Hernández, Hugo Briseño, Manuel Soto-Pérez 
  Abstract: The factors that influence SET have been extensively addressed, but not the differences that these factors may have either by different modalities (online and face-to-face) or by the faculty in which the class is taught (business, engineering, or law). The present study develops logit models sectioned by year (2018 to 2022) and by faculty to analyse the students' teaching evaluations at a private university in western Mexico with a sample of 7,967 observations. The results show significant differences in the face-to-face and online modalities, with some similarities and different results among the faculties in the study. The findings provide guidelines to establish institutional policies that support the management of higher education institutions in the framework of the new normality under the online and face-to-face education scheme.
  Keywords: SET; student evaluation of teaching; online classes; higher education; contextual differences in education; institutional policies.
  DOI: 10.1504/IJMIE.2025.10069564
   
  
• Investigating the work-life balance, stress, and psychological well-being of academicians in higher education  
  by Mehfooz Zaki, Rana Zehra Masood, Naseem Ahmad, Mohammad Zulqar Nain, Zafar Alam, Fahad - 
  Abstract: Exploring Work-Life Balance (WLB) has gained significant attention from researchers, considering its relationship with various antecedents and outcomes. The present study examines the antecedents and consequences of WLB for academicians. A purposeful sampling procedure was employed to collect required data from academicians. IBM SPSS and AMOS were used to test the validity and reliability of the collected data, followed by structural equation modelling in the final stage. The findings revealed that autonomy (β = 0.35, p<0.001), supervisor support (β = 0.14, p<0.01) and workload (β = −0.19, p<0.001) significantly impact the WLB of the academician. Additionally, the WLB of academicians is found to be positively associated with psychological well-being (β = 0.53, p<0.001) and negatively associated with stress (β = −0.52, p<0.001). Current work contributes to the theory and provides valuable suggestions for institutions and policymakers to enhance the well-being of academicians by fostering healthier work environments. Hence, it presents numerous implications regarding academics psychological well-being and stress.
  Keywords: work-life balance; workload; stress; psychological well-being; supervisor; support; academicians.
  DOI: 10.1504/IJMIE.2025.10069731
   
  
• Learning and external feedback in a diverse classroom: a case study at DevLAB (Finland)  
  by Kari-Pekka Heikkinen, Ulla- Maija Tormala, Kongkiti Phusavat 
  Abstract: A diverse classroom necessitates a review into a traditional instructor-student relationship to facilitate learning. Thus, the study aims to examine the influence of external feedback on learning in a diverse classroom. The focus is on former students who previously participated in the DevLAB, initiated by Oulu University of Applied Sciences (Oamk) in Finland during 2012-2019. The survey is developed to examine the interrelationship among the three components- attitude, external feedback, and learning and development after their graduation while the analysis involves the use of LISREL (linear structural relations) program, Path Analysis, and Factor Analysis. 57 former students with diverse educational background and nationalities have participated. Their education backgrounds and nationalities are diverse. The finding shows that external feedback as well as attitude contributes positively to learning and development. Specifically, active use of external feedback significantly strengthens learning in a diverse classroom. Future research is suggested to extend the findings.
  Keywords: external feedback; attitude; learning and development; social learning; stimulus; diverse classroom; classroom management.
  DOI: 10.1504/IJMIE.2025.10069732
   
  
• Understanding the structural relationships of threats to AI in education  
  by Samuel C. Villa Jr.  
  Abstract: The design of education has continuously been developed to further enhance the learning and teaching experience of students and teachers alike. With the emergence of technologies, including artificial intelligence (AI), stakeholders scrutinize such technologies to ensure that these perform as desired. One way of understanding AI-based technologies is to explore the structural relationships among threats associated to its implementation. To accomplish this goal, an ISM framework is applied to the threats of AI in education in a state university in the Philippines. Interestingly, key threats that influence the implementation of AI in education point towards the flexibility of the technology to address the interdisciplinary nature of the programs under a specific college. Furthermore, the need to address the digital divide and educational inequity also emerged as a key threat to be addressed. Such results aid the stakeholders in formulating future policies and strategies in understanding the implementation of AI-based technologies.
  Keywords: AI in education; interpretive structural modeling; threats; state university.
  DOI: 10.1504/IJMIE.2025.10069806
   
  
• Unmasking the epidemic: a comprehensive bibliometric study on the mental health and well-being of university students  
  by Minh-Hieu Le, Phi-Phung Tran, Quoc-Loc Nguyen 
  Abstract: This research employs bibliometric and text-mining analyses to provide a comprehensive assessment of the literature on university students' mental health and well-being. The study uses metadata extracted from 8,085 journal articles sourced from the Web of Science database, spanning 32 years, from 1990 to January 2023. The findings offer valuable insights that can inform the enhancement of mental health awareness, interventions, and support systems specifically tailored for university students. The study recommends strategies for improving health support systems, taking into account cultural values, and advocates for increased research collaboration to address global mental health challenges. Additionally, it provides actionable insights for administrators and practitioners to expand and enhance programs that promote students' mental health and well-being.
  Keywords: mental health; well-being; university students; bibliometric study; interdisciplinary collaboration.
  DOI: 10.1504/IJMIE.2025.10069958
   
  
• The interplay of burnout, compassion fatigue, and compassion satisfaction on academics satisfaction: insights from emotional labour and emotional work during the pandemic  
  by N. Akbar Jan, Sode Raghavendra, A.K. Subramani, M. Radhakrishnan 
  Abstract: This study investigates the intricate relationship between burnout, compassion fatigue and compassion satisfaction on academics’ life satisfaction during the COVID-19 pandemic, with emotional labour and emotional work as mediating factors. Data were collected using a snowball sampling technique from 373 academics from Tamil Nadu, India private universities. Structural equation modelling was employed to analyse the relationships among these constructs. The findings reveal that while compassion satisfaction positively influenced academics’ life satisfaction, burnout and compassion fatigue had significant negative impacts. Emotional labour and emotional work were found to mediate these relationships substantially. The study contributes to the existing literature by providing empirical evidence on the emotional challenges faced by educators across the globe during a pandemic and highlights the critical role of emotional labour and emotional work in shaping their well-being. These insights have broader implications for institutional policies, including the implementation of faculty development programs focused on emotional resilience and mental health interventions.
  Keywords: burnout; compassion fatigue; compassion satisfaction; emotional labour; emotional work; satisfaction with life; academics; COVID pandemic; teaching faculty; deemed universities.
  DOI: 10.1504/IJMIE.2026.10070202
   
  
• The impact and challenges of e-governance in educational institutions: a systematic literature review  
  by Amal J. Al-Busmait, Osama A. Mah'd, Ghassan H. Mardini 
  Abstract: The current study explores the impact of e-governance on the effectiveness of the quality of educational institutions and the challenges facing its implementation, using a systematic review of literature studies with a descriptive-analytical approach to ensure a comprehensive understanding of the topic. The initial sample includes 104 studies, while due to some exclusion criteria, the final sample includes 36 studies conducted between 2006 and 2023. This study suggests that there is a significant impact of employing e-governance on improving the performance of educational institutions. The results also highlight the most important challenges that face e-governance in these institutions, as well as the need to find solutions to address these challenges. Moreover, this research develops a knowledge base that helps the reader understand the reality of e-governance for educational institutions in developing countries. The study's insights are invaluable to policymakers in general, and it provides a model for electronic educational management to improve the quality of educational services in the future.
  Keywords: e-governance; educational management; educational institutions; systematic literature review; quality education measures.
  DOI: 10.1504/IJMIE.2025.10065711
   
  
• The impact of misalignment amongst recruitment test, training and higher education on the marginalisation of graduates majoring in public administration in the public service of Bangladesh  
  by Romana Kader, Gazi Mahabubul Alam, Nor Azni Abdul Aziz, Md. Mahfuzur Rahman, Karima Bashir 
  Abstract: The lack of a regulated or legislative mechanism makes possible a market-driven approach as proposed by signalling theory. It encourages the recruitment of the best graduates among either matched or unmatched groups. This study aimed to explore the impact of misalignment among Civil Service Commission recruitment test, training and public administration majors in Bangladesh. The paper employs a quantitative method, using both descriptive and multinomial logistic regression to make its argument. The selected sample includes 2919 participants from the Bangladesh Public Service Commission. Findings revealed that public administration major graduates are employed in fewer administrative roles (4%) in public service administrative jobs compared to their counterparts who graduated from non-public administration majors (96%). Furthermore, the results revealed that public administration major graduates did worse in job recruitment tests and training. These findings strongly suggest that there is an important relationship between education, recruitment test and training misalignment on one hand, and the performance of public administration major graduates on the other. It is concluded that there is a need for policy reform to align public administration majors/degrees, recruitment tests and training in civil service administrative jobs. The goal should be to maximise the efficacy of public service and education budgets and reduce the mismatch between education and the job market.
  Keywords: misalignment; recruitment test; skills mapping; public administration majors; civil service commission; training.
  DOI: 10.1504/IJMIE.2025.10065513
   
  
• Navigating tradition and modernity in the strategic management and transformation of Madrasah Aliyah in multicultural Indonesia  
  by Romlah Romlah, Andi Warisno, Ahmad Bukhari Muslim, Abdurrahman Harun 
  Abstract: This study examines the transformation of Madrasah Aliyah within Indonesia's multicultural landscape, focusing on the interplay between traditional Islamic education and contemporary academic demands. Using a Mixed Method Case Study design, it integrates quantitative and qualitative analyses to explore strategic management practices. The research investigates historical influences on current configurations, challenges in modern curriculum development, technological integration, pedagogical practices, and the role of stakeholders - educators, administrators, parents, and the community. Quantitative results reveal significant variability in how Madrasah Aliyah adapts to educational reforms and technological advancements, reflecting diverse strategic responses. Qualitative data highlight stakeholders' pivotal role in navigating transformations balancing religious values with global educational standards. The study concludes that while Madrasah Aliyah has made strides in integrating modern practices, challenges persist in aligning these advances with Islamic principles. This synthesis of tradition and modernity underscores their unique position in Indonesia's educational system and offers insights for similar institutions globally.
  Keywords: Madrasah Aliyah; educational transformation; strategic management; multicultural education.
  DOI: 10.1504/IJMIE.2025.10066946
   
  
• Using latent class analysis (LCA) in academic achievement among Moroccan students: a study based on TIMSS 2019  
  by Mourad Azhari, Mohamed Benjilali, El Mokhtar Chikhi, Abdallah Abarda 
  Abstract: Academic achievement is frequently associated with adherence to educational standards, as reflected in grades, test results, promotions and graduation. Factors contributing to academic success include students' sociodemographic and psychosocial characteristics, as well as their educational backgrounds. Moreover, both teaching and non-teaching staff play a crucial role, influenced by their personality, professional skills, motivation, availability and student expectations. The school's value system, goals, size, culture and information and communication systems also significantly impact academic achievement. This article aims to enhance our understanding of the factors influencing student achievement in Morocco. Using data from the 2019 Trends in Mathematics and Science Study (TIMSS) for 4th-grade students. This study examines a representative sample of 4330 students using Latent Class Analysis (LCA) approach. For this purpose, we analyse academic achievement, taking into account individual student characteristics, family factors and school-related aspects. The results show that the studied sample can be classified into four distinct profile clusters. These groups are characterised by a combination of individual, family and school variables, providing better insight into the complex dynamics underlying educational success.
  Keywords: academic achievement; student characteristics; family factors; school factors; TIMSS 2019; LCA; latent class analysis.
  DOI: 10.1504/IJMIE.2025.10067053
   
  
• Management model for enhancing artificial intelligence education of primary schools in Fujian Province  
  by Ming Li, Wipada Prasansaph, Suttipong Boonphadung 
  Abstract: In the current era of Artificial Intelligence (AI), all citizens need to have a certain degree of AI literacy. In China, AI education in primary schools is in the stage of rapid development. The 'Compulsory Education Information Technology Curriculum Standard (2022 edition)' in China takes AI as one of the logical main lines to organise the curriculum content, which puts forward higher requirements for the cultivating of AI literacy in primary schools. This paper first analyses the concept and related models of AI literacy, and then constructed a structural model of AI literacy. The model is divided into 4 important dimensions of AI knowledge, AI consciousness, AI ability and AI ethics. Finally, the paper explores the AI education management model in primary schools in Fujian Province in China.
  Keywords: AIL; artificial intelligence literacy; primary schools; AI knowledge; AI consciousness; AI ability; AI ethics.
  DOI: 10.1504/IJMIE.2025.10067816
   
  
• Exploring corporate identity management in the Malaysian higher education sector  
  by Bahtiar Mohamad, Ahmed Rageh Ismail, Muslim Diekola Akanmu, Talhat Almohamed Alhaiou 
  Abstract: Research in Corporate Identity Management (CIM) within the higher education sector has yielded inconsistent findings. This paper aims to expand and deepen the understanding of CIM and its dimensions from the perspective of practitioners, focusing specifically on Malaysian higher education. Additionally, it seeks to investigate the factors influencing CIM and the outcomes resulting from CIM constructs, areas that existing literature has not thoroughly explored. Using qualitative methods, this research conducts a thematic analysis with NVivo, based on ten in-depth interviews. The findings identify internal brand, transformational leadership and corporate culture as key influencers of CIM. They also highlight the importance of employee brand support and affective commitment as essential outcomes of CIM. By clarifying CIM concepts, this study contributes to a better understanding of the issue and elucidates the role of CIM dimensions.
  Keywords: corporate identity management; internal brand; organisational culture; leadership; brand support.
  DOI: 10.1504/IJMIE.2025.10067531
   
  
• Role of ICT and Education 5.0 in improving student engagement in distance and online education programs  
  by Shantanu Trivedi, Saurav Negi 
  Abstract: Distance education courses and programs in higher education continue to rise significantly, with increasing demand for online-access learning. Universities and colleges are striving to meet these demands, but concerns about student engagement and the legitimacy of distance learning persist. This study aims to explore the role of information technology and Education 5.0 in enhancing student engagement and learners' perceptions of online education. Surveys of students who completed distance learning programs identified key engagement factors and challenges based on their experiences. Results show that ICT tools improve engagement and satisfaction. The study also revealed that successful online learning is influenced by course design, learner motivation, contact classes, and comfort with online technologies. An advanced student engagement model for management-related distance programs was developed that will help institutions in creating activities that foster deeper engagement, helping students and faculty become more actively involved in the learning ecosystem, rather than simply completing courses.
  Keywords: distance education; online learning; online teaching; training and development; ICT in education; student engagement; Education 5.0; sustainability in education.
  DOI: 10.1504/IJMIE.2025.10067133
   
  
• Exploring the nexus of business school and its transformation: a longitudinal review from 1993 to 2023  
  by Donald Crestofel Lantu, Aghnia Nadhira Aliya Putri, Jovanska Arfianda Imran, Fadrian Dwiki Maulanda 
  Abstract: This paper aims to comprehensively understand the ongoing transformation of business schools in response to the dynamic forces of technological advancements, shifting societal expectations and evolving global business practices. This paper conducts a systematic literature review spanning 1993 to 2023, analysing 150 articles from the Scopus database. The review identifies five core themes: Business School Transformation, Governance, Business Model, Autonomy of Business School and The Rise of Education Technology (EdTech). The use of secondary data may limit understanding research methodologies, assumptions and frameworks, impacting a comprehensive grasp of individual article contributions. However, this paper contributes by offering a comprehensive overview of key themes in business school transformation over three decades, suggesting future research avenues like methodological advancements, contributions from diverse nations and exploring underdeveloped themes in business school studies.
  Keywords: business school; transformation; governance; business model; education technology; systematic literature review.
  DOI: 10.1504/IJMIE.2025.10066587
   
  
• Determinants of career path of accounting students: evidence from Vietnam  
  by Nguyen Vinh Khuong, Pham Vo Anh Thu, Nguyen Kim Ngan, Do Van Linh, Nguyen Thi Minh Tu, Le Thi Hong Ngoc 
  Abstract: The purpose of this research paper is to measure and analyse the impact of factors influencing the career choices of accounting students in Vietnam. The data for this study was collected from 325 accounting students enrolled at four leading economic universities in Ho Chi Minh City - the largest city in Vietnam. The study employs data analysis methods using descriptive statistics through SPSS 20.0 software and utilises the PLS_SEM model to explore in greater detail the relationships of the studied factors through SmartPLS 3.0 software - an analytical technique widely used in recent research. The research results indicate that there are three factors - Intrinsic motivation, Career exposure, and Opportunity to advance - that positively influence the career path decisions of accounting students in Ho Chi Minh City. However, the research results of this study only focus on four universities in Ho Chi Minh City and do not represent all Vietnamese students. Vietnamese businesses, especially in Ho Chi Minh City, can develop better recruitment strategies for their accounting teams. This article simultaneously fills the gap in the lack of research on the factors influencing accounting career decisions among students in Ho Chi Minh City.
  Keywords: motivation; opportunities; social values; career paths; accounting.
  DOI: 10.1504/IJMIE.2025.10068782
   
  
• Behavioural intention of the employees working under digital transformation of higher education institutions  
  by Y.S. Kavitha, Prema Sankaran 
  Abstract: Digital transformation has shown the ability to complement, enrich and transform education, with the potential to accelerate progress towards Sustainable Development Goal 4 for education. This digital transformation involves multiple stakeholders, with the teacher serving as a central actor and playing a key role in the integration of digital technologies in the teaching-learning process. In recent years, digital transformation in higher education has emerged as a key focus in research. To investigate the impact, a study model based on the Unified Theory of Acceptance and Use of Technology is employed. A pilot study confirmed the model is suitable for investigating on Behaviour Intention of faculty members toward digital transformation in higher education institutions. Survey responses were collected from 500 higher education teachers across various parts of Karnataka. The findings from the study analysis reveal that Employee Involvement and Techno support significantly impact Behaviour Intention.
  Keywords: digital transformation; higher education; employee involvement; techno support; behavioural intention.
  DOI: 10.1504/IJMIE.2025.10068628