Chapter 1: Organizational issues

Title: Applying a benchmarking method to organize the product lifecycle management for aeronautic suppliers

Author(s): Jefferson de Oliveira Gomes, Rolando Vargas Vallejos

Address: Instituto Tecnologico de Aeronautica Praca Marechal Eduardo Gomes, 50, 12228-900, Sao Jose dos Campos– SP – Brazil | Universidade de Caxias do Sul, Rua Francisco Getulio Vargas,1130 – CEP 95070-560 – Caxias do Sul – RS – Brazil

Reference: International Conference on Product Lifecycle Management 2007 pp. 3 - 10

Abstract/Summary: This work treats about the instantiation of the organisation of aeronautic part suppliers in order to attend the main Brazilian customer, who recently has been changing its concept of Product Lifecycle Management. This experience is showed in terms of a benchmarking method description, which is used for measuring cost structures, processes and technological performance of those enterprises. The benchmarking method provides the enterprises with strategic information, which will lead to highest competitiveness. One result of this benchmarking analysis is summarised in more than 100 benchmarking figures describing the performance of the aeronautic suppliers showing new organisational and technological strategies to be adopted. Other result is the information and knowledge documentation that will support the improvement of the Brazilian aeronautic supply chain organisation. Finally, another important result of this work is the attitudinal behaviour the entrepreneurs had during the application of the questionnaire and analysing the benchmarking results. They identified problems that can be solved immediately with the experiences and “best practices” of others. Additionally, common problems were identified that could be solved by joining competencies and efforts in a co-operative way.

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