Chapter 5: Optimisation, Planning and Decision Support

Title: A web-based multi-criteria decision support system during humanitarian operation life cycle

Author(s): Krittiya Saksrisathaporn, Abdelaziz Bouras, Napaporn Reeveerakul

Address: Laboratoiry DISP, Universite Lumiere Lyon 2, Campus Porte des Alpes, 160 Bd de l’Universite 69676 BRON Cedex, France and College of Arts, Media and Technology, Chiang Mai University, 239 Huaykaew Rd Suthep, Muang, Chiang Mai 50200, Thailand | Department of Computer Science and Engineering, College of Engineering, Qatar University and MICT/ictQATAR, P.O. Box 2713, Doha, Qatar | College of Arts, Media and Technology, Chiang Mai University, 239 Huaykaew Rd Suthep, Muang, Chiang Mai 50200, Thailand

Reference: Software, Knowledge, Information Management and Applications (SKIMA 2013) pp. 223 - 232

Abstract/Summary: The use of decision support systems is an important part of operation management. Quick and adequate decision making is sometimes difficult to achieve. Two issues arise: how to gather relevant data, how to make the quick decision when many criteria have to be taken into account. Those issues are currently faced by many companies. Humanitarian organizations, For example, have difficulties to build on past experiences, the funding of operations or development of information system is lack and uncertainly. Quick decision making in this sector is vital. To support the performance of humanitarian operation when there is not enough information in the decision making, a web-based multi-criteria decision support system using AHP model is designed and developed.

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