Chapter 8: Concurrent development and engineering

Title: Next generation PLM - an integrated approach to product development in the service industry

Author(s): Julius D. Golovatchev, Oliver Budde

Address: Detecon International GmbH, Oberkasseler Str. 2, D-53227 Bonn | Research Institute for Rationalization and Operations Management at Aachen University, Pontdriesch 14/16, D-52062 Aachen

Reference: International Conference on Product Lifecycle Management 2007 pp. 555 - 564

Abstract/Summary: Consistent definition, categorization and operationalization of products delivered to global markets and customized for different buyer segments are some of the major challenges for the Product Lifecycle Management in the service industry. It can be argued that process supporting technologies/solutions e.g. WFMS exist nowadays for the creation of a seamless environment for accessing, altering and reasoning about product information that is being produced in fragmented and distributed environment. A holistic approach that is suitable for aligning the PLM business requirements to the potentials of new technology driven concepts in the information management such as SOA is nevertheless still missing. The authors give reasons why the holistic view on the Product Lifecycle Management as well as the link between an inter-company wide information management is critical for an efficient PLM and present an integrated approach taking these aspects into account. In this paper four building blocks of Next Generation PLM in the service industry are introduced. The paper closes with the presentation of a short case study.

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