Chapter 9: Middle and end of life issues

Title: Architecture for life cycle management of product and services

Author(s): Jari Tammela, Vesa Salminen, Sari Laitinen

Address: Lappeenranta University of Technology, Myyrmäentie 2 B, FIN-01600 Vantaa | Lappeenranta University of Technology, Myyrmäentie 2 B, FIN-01600 Vantaa | Lappeenranta University of Technology, Myyrmäentie 2 B, FIN-01600 Vantaa

Reference: International Conference on Product Lifecycle Management 2007 pp. 597 - 606

Abstract/Summary: Companies that are expanding their product offering to cover also lifecycle services in the customers' facilities are facing the increasing complexity to manage the information. The problem arises when the company is looking for growth by taking bigger role of the customers' process by providing the value added services on site. The business critical information is described with items that are usually mastered in the ERP or PLM systems. Sharing the same information enables global operations and optimization. This article focuses on methodology how to manage product and product related information during lifecycles of the product. The article introduces product management architecture, which consists of harmonized and standardized business semantics, classified functional structures and interface definition. Using these elements any product or service, in the recognized class, can be semantically described and communicated through interface definition.

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