Chapter 2: Product/Service Development

Pages Title and author(s)
51 - 63Title: Product-service system engineering. Further evidences from industry
Giuditta Pezzotta, Sergio Cavalieri
64 - 74Title: Challenges to create optimal product structure in case of configurable product
Hanna Kropsu-Vehkapera, Harri Haapasalo, Olli Jaaskelainen
75 - 89Title: Process design elements for managing service complexity. an empirical analysis in the telecommunication industry
Oliver Budde, Julius D. Golovatchev, Christian Wurm
90 - 100Title: An instrumented process to support user-centred design
Cédric Masclet, Frédéric Noël, Guillaume Thomann, François Villeneuve
101 - 103Title: PLM in service business
Antti Saaksvuori

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