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International Journal of Services Technology and Management

Title	Author(s)	Vol. and Issue nos.	Page nos.	Full-text article
An analysis of the research trends and collaboration strategy of university and industry on digital twin technology	Sang Young Park; Su Sung Kim; Sungjoo Lee	Vol.28 No.3/4	272-293
Information technology governance in the government public sector: a systematic mapping of the scientific production	Aline Rossales Sengik; Guilherme Lerch Lunardi	Vol.28 No.3/4	248-271
Predicting a model of agile supply chain in the service provider enterprises by factor analysis method and fuzzy cognitive map	Roxana Fekri; Mehdi Ahmadi	Vol.28 No.3/4	223-247
Decision support or decision making? The critical decision roles of IS in autonomous vehicles	Yu-Ju Tu; Shari S. Shang; Junyi Wu	Vol.28 No.3/4	205-222
Service development process: an integrated perspective in developing a service process for e-commerce	Sachin Shivaji Jadhav; Pratul Ch. Kalita	Vol.28 No.3/4	185-204
Is time-constrained promotion actually effective? The moderating role of price discounts and previous online consumption experience	Jing-Bo Shao; Fei-Si Yao; Min Xie	Vol.28 No.3/4	159-184
Design options for smart services in energy communities: a multi-criteria mapping analysis among stakeholders	Julio Viana; Rainer Alt; Olaf Reinhold	Vol.28 No.3/4	141-158