Challenges and prospects of e-governance in Poland and Spain
by Marek Wierzbowski; Roberto Galán-Vioque; Eduardo Gamero Casado; Marek Grzywacz; Maciej M. Sokołowski
Electronic Government, an International Journal (EG), Vol. 17, No. 1, 2021

Abstract: The paper discusses Polish and Spanish experiences related to the introduction in the public administration the latest technological solutions enabling the transition to the state of e-government (e-state). The study identifies legal issues related to the implementation of the e-state model which varies in its forms; it ranges from already implemented to not implemented covering different mediate conditions (satisfactory, correct - but needs improvement, incorrect and requires change). This covers the best solutions regarding the process of implementation: the most effective and efficient (in terms of implementation costs, service quality and burdens for the administration itself) legal, organisational and technological approaches related to e-government. As discussed in the paper, despite an established legal framework on e-administration the implementation of electronic services in Spain is very unsatisfactory; while Poland lacks a clear policy goal on these issues offering ideas, good in theory, which do not work in practice.

Online publication date: Wed, 10-Feb-2021

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