Product quality improvement
by D.S. Saroso, D.N.P. Murthy
International Journal of Technology Management (IJTM), Vol. 37, No. 1/2, 2007

Abstract: Product quality improvement is a complex process and must be done from an overall business perspective that takes into account the technical, commercial, environmental and managerial aspects. Effective quality improvement requires a proper understanding of the different notions of quality and an approach to evaluate different options for improvement. This paper looks at these two issues.

Online publication date: Sat, 23-Dec-2006

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