Food and beverage industry in a pandemic context Online publication date: Mon, 09-May-2022
by Leandro Pereira; Margarida Couto; Renato Lopes Da Costa; Álvaro Dias; Rui Gonçalves; Rui Vinhas Da Silva
International Journal of Services, Economics and Management (IJSEM), Vol. 13, No. 2, 2022
Abstract: The pandemic has been a serious concern since its arrival in early 2020 around the globe. The aim of this research is to study the decay of the food and beverage industry, facing the pandemic of Covid-19. Throughout this research we have studied the classification of our sample, the fears and discomforts of our respondents regarding the new reality faced and the routine alteration of inquiries and by extension the impacted in the industry. In order to respond to these questions, we have based our investigation in the conception of a survey we have distributed and analysed a predictive model and clustering analysis. The findings drawn in this study were meaningful and lead us to the confirmation of the biggest fears and discomfort reasons when attending restaurants in a pandemic context but also the causes that make individuals reconsider their attendance in restaurant establishments.
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