Perceived barriers to information and communication technology (ICT) adoption in Ivorian SMEs Online publication date: Mon, 05-Sep-2022
by N'Doli Guillaume Assiélou; Mario Bourgault
International Journal of Technology, Policy and Management (IJTPM), Vol. 22, No. 3, 2022
Abstract: The purpose of this paper is to determine the barriers to ICT adoption, and to explain their influence in the context of small and mediumsized enterprises (SMEs) in Côte d'Ivoire. The technology-organisation-environment-individual-economy (T-O-E-I-E) model is used to assess the factors that negatively impact ICT adoption in Ivorian SMEs. The study is based on semi-structured interviews of 15 senior executives. The results show that economic factors such as equipment and service costs and inadequate bank financing negatively impact ICT adoption in Ivorian SMEs. Similarly, ICT use is affected by technological barriers such as cybercrime and quality of ICT service. In addition, factors such as lack of human skills and resistance to change inhibited ICT adoption. This study provides insight that can help firm managers, political decision-makers and other stakeholders to better solve the problems hindering the ICT adoption by SMEs and build their confidence in digital technologies.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Technology, Policy and Management (IJTPM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook