Benefits realisation management: from problem solving to value delivery Online publication date: Thu, 03-Nov-2022
by Leandro Pereira; Eduarda May; Rui Gonçalves; Álvaro Dias; Renato Lopes da Costa
International Journal of Revenue Management (IJRM), Vol. 13, No. 1/2, 2022
Abstract: There is a growing pressure to assertively invest on the project initiatives that will deliver the most valuable results for the business strategy. Although this is a clear concern for the organisations, many of them are still not able to identify the benefits that a project could deliver. This research aims to address the gap between the benefits realisation management academic research and the real project management routine in the organisations, focusing on the project benefits identification. The main objective of this study was to explore the steps proposed on the Pereira problem solving framework to identify the gaps that prevent the project managers from clearly identifying the expected benefits from a project initiative. After interviewing 32 professionals, the results suggest that the main barrier to the benefits identification is the superficial understanding of the project scope and the low level of maturity that organisations can have on how to manage projects benefits.
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