Expected benefits of crowdsourcing outcomes in government: identifying and explaining some of the mechanisms
by Cesar Renteria
Electronic Government, an International Journal (EG), Vol. 19, No. 6, 2023

Abstract: Literature in crowdsourcing has focused primarily on understanding what is crowdsourcing and how it is composed, but we still do not have enough clarity about how and why crowdsourcing is expected to benefit governments. So, why use crowdsourcing? To clarify this question, in this article, I map and integrate the scholars' and public managers' perspectives about the expected benefits from crowdsourcing in government. I find 16 explanations about how and why crowdsourcing benefits governments. Besides clarifying the areas of opportunity from government crowdsourcing, the findings provide insights for future research on these propositions.

Online publication date: Tue, 10-Oct-2023

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