Understanding the e-government adoption behaviour in a developing country: a case of Bangladesh Online publication date: Fri, 01-Mar-2024
by Jakia Sultana; Md. Golam Kibria; Say Yen Teoh
Electronic Government, an International Journal (EG), Vol. 20, No. 2, 2024
Abstract: This study examines the factors that stimulate developing country citizens' e-government adoption behaviour. The UTAUT model was adopted along with technology anxiety (TA) as an extended construct. Based on the quantitative research method, a total of 297 survey data was collected to perform data analysis through structural equation modelling (SEM). This study reveals that variables like- 'performance expectancy' (PE), 'effort expectancy' (EE), 'social influence' (SI) and 'facilitating conditions' (FC) were positively related to 'behavioural intention' (BI) to use e-government services (E-govS). Additionally, TA was a negative predictor of BI. In implication, this study enriches the understanding of influencing factors behind the uses of E-GovS in Bangladesh. Additionally, the stimulus factors identified in this study will benefit the government and other relevant policymakers of developing countries, particularly Bangladesh, to increase and modify the rate of acceptance and adoption of E-GovS.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook