Inter-relationship of operational factors in hospitals Online publication date: Tue, 26-Mar-2024
by Saibal Kumar Saha; Sucheta Bhattacharya
International Journal of Behavioural and Healthcare Research (IJBHR), Vol. 9, No. 2, 2024
Abstract: The success of any healthcare organisation is largely dependent on the crucial and difficult task of managing hospital operations. This research aims to find the inter relationship of operational factors in hospitals with the help of Decision Making Trial and Evaluation Laboratory analysis. Seven factors were identified which affect the management of hospital operation. Using judgement sampling method 15 responses were collected from senior medical staffs from Agartala, Tripura, India by personal interview. A self-designed questionnaire was designed using paired comparison method to capture the responses. It was found that the factors Inventory, Supplier timeline, collaboration with supplier and green technology were the causes and the factors standard of services, flexibility, and waste treatment are the effects. The factor standard of services had the highest priority.
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