Glocal knowledge networks in the development of India's outsourced software sector
by Leslie S. Hiraoka
International Journal of Entrepreneurship and Innovation Management (IJEIM), Vol. 9, No. 1/2, 2009

Abstract: Global-local (glocal) knowledge networks were instrumental in the development of India's outsourced software sector beginning with the building of the nation's educational infrastructure of state-funded technical and management institutes and private engineering colleges. These networks expanded as graduates sought higher education and employment opportunities abroad. New software firms also sent project teams to foreign client sites to undertake outsourced work. Technological knowledge clusters formed in cities such as Mumbai and Bangalore and, when cost pressures mounted, these enclaves began to perform the offshore outsourcing work for North American MNCs like TI, Citibank, Nortel Networks, and GE.

Online publication date: Mon, 16-Mar-2009

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