Spamming and mobile marketing: get it right
by Rebecca Ong
International Journal of Intercultural Information Management (IJIIM), Vol. 2, No. 1, 2010

Abstract: In recent years, the mobile phone has become a ubiquitous communication channel. The adoption of the device and its technology by the users globally has increased exponentially. The rise in the number of mobile phone subscribers globally is well documented and this can be attributed to the mobile phone's unique features such as its portability, mobility and convenience. Marketers have recognised the emerging value of the mobile as a new channel of marketing and have an increasing interest in employing mobile marketing as one of their marketing strategies. Whilst marketers should be lauded for embracing the new technology, there are concerns as to the manner and the form in which mobile marketing takes. To the consumer, unknown commercial text messages are seen as nothing more than the unsolicited commercial messages (spam). Spam is the subject of regulation in a number of jurisdictions. This aim of this article is to firstly examine what is spam and what are its implications. Secondly, the article briefly considers some of the legislations promulgated. Finally, the article evaluates the factors that should be considered to enhance a consumer's experience in mobile marketing.

Online publication date: Thu, 31-Dec-2009

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Intercultural Information Management (IJIIM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com