Role of flexibility in sustaining excellence: case of a TQM company Online publication date: Mon, 08-Mar-2010
by S.K. Breja, D.K. Banwet, K.C. Iyer
International Journal of Productivity and Quality Management (IJPQM), Vol. 5, No. 3, 2010
Abstract: Global economy is in a state of flux. Energy crisis and climate concerns have added to the turmoil in the global economy, already facing turbulence due to shifting of growth zones to the Asian region. Many companies particularly those engaged in export market have been affected and forced to seek governmental intervention. The paper presents flexibility (SAP-LAP) and environmental (SWOT&R) analysis of a Deming Application Prize (DAP) winning Indo-Japanese technical and financial joint venture (JV) and tries to understand the role of flexibility in sustaining excellence in the emerging environment. The study is supported with exhaustive literature review.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Productivity and Quality Management (IJPQM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com