Process improvement: a classroom experiment
by Bradley T. Ewing; Maia M. Ghandour; Mark A. Thompson
International Journal of Information and Operations Management Education (IJIOME), Vol. 5, No. 1, 2012

Abstract: The authors describe a classroom experiment that demonstrates many topics which are related to process improvement. The students are assigned random numbers and asked to pass a ball, in number order, in the shortest time possible without dropping the ball. This pedagogical experiment illustrates a variety of concepts related to process improvement that are often difficult to teach without having a real life example. By actively taking part in the experiment, students gain a better understanding of process improvement concepts.

Online publication date: Sat, 29-Nov-2014

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