One more time: does a computer-based decision support system improve managerial decisions? Online publication date: Thu, 05-Jun-2014
by Donald H. Hammond, Thomas D. Clark, Sandra J. Hartman, Stephen M. Crow
International Journal of Computer Applications in Technology (IJCAT), Vol. 8, No. 5/6, 1995
Abstract: The literature contains a number of studies dealing with the effectiveness of decision support systems (DSS). The results from these studies have been inconclusive in providing an answer to the question: does a computer-based DSS improve decision effectiveness? These studies have suggested a number of methods to provide a clearer answer to the question. The research reported in this paper has built on the previous research by incorporating a number of recommendations into the design. A highly restrictive design of a decisional guidance decision support system was tested in a laboratory setting. The results support the notion that DSS can enhance managerial decision making. More specifically, the experiments indicate that decision makers perform better with computer-based support that directs a change in the decision process toward a normative decision model.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Computer Applications in Technology (IJCAT):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook