Implementation model of ISO 9000 for achieving business performance in Indian manufacturing organisations Online publication date: Tue, 28-Jul-2015
by Sanjiv Kumar Jain; Inderpreet Singh Ahuja
International Journal of Process Management and Benchmarking (IJPMB), Vol. 5, No. 3, 2015
Abstract: A tactical approach to improve the performance of manufacturing activities is to effectively adapt and implement ISO 9000 quality management system initiatives in the manufacturing organisations. Manufacturing organisations today tend to improve business performance by implementing quality systems at a strategic level. The objective of this research is to investigate the status of ISO 9000 quality system improvement initiatives in Indian manufacturing organisations and suggest a strategic ISO 9000 implementation model for the Indian industry, considering the vast literature review of ISO 9000 quality drives, the outcomes of the ISO 9000 questionnaire, survey and case studies. The model is a structured set of strategies that are integrated to help implement ISO 9000 successfully and can assist Indian entrepreneurs avoid the common problems and pitfalls during ISO 9000 implementation.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Process Management and Benchmarking (IJPMB):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook