Preparing for transformational change: a framework for assessing organisational change readiness Online publication date: Wed, 19-Jul-2017
by Gayla S. Napier; David J. Amborski; Victoria Pesek
International Journal of Human Resources Development and Management (IJHRDM), Vol. 17, No. 1/2, 2017
Abstract: The organisation in this case, along with the collaboration of staff and a consulting partner, completed an organisational change readiness assessment in anticipation of an enterprise-wide system transformation. Preparation of people ahead of disruptive technology implementation provides a unique opportunity in any organisation. The subject of the case, a state-wide public sector entity, lacks an institutionalised change management culture and faces challenges consistent with many government organisations. The assessment methodology resulted in a significant amount of data that provided people, process, and cultural insight. The challenge facing the state is how to respond to the assessment as they plan for the technology project.
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