A linguistic reliable quality function deployment method for the healthcare sector Online publication date: Fri, 31-Aug-2018
by Sawsen Maalej; Nesrin Halouani; Habib Chabchoub
International Journal of Multicriteria Decision Making (IJMCDM), Vol. 7, No. 3/4, 2018
Abstract: This study focuses on the definition of risk management tools for the dialysis service due to the importance of the healthcare organisation assessment in maintaining the system performance. The latter can serve a high quality service within hospitals with patient healthy treatment and satisfaction.
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