The effect of knowledge-based information technology tools on the new product development processes in software companies
by Mohsen Shafiei Nikabadi; Amin Sepehrnia
International Journal of Business Innovation and Research (IJBIR), Vol. 18, No. 1, 2019

Abstract: Software development is a knowledge intensive process and its success depends on the management of knowledge effectively. Knowledge management (KM) tools play a critical role in this challenge. The main purpose of the study is to investigate the effect of knowledge-based information technology tools on the new product development processes in software companies. The domain of the research covers knowledge-based software companies. The data of the research were collected by a questionnaire based on five-spectrum Likert from 138 experts who have worked in the field of production, development and establishment and support of software. Findings shown that there is a meaningful correlation between knowledge-based IT tools and the NPD processes in a way that IT tools have significant effect on the implementation and to support phases of the NPD.

Online publication date: Thu, 13-Dec-2018

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